Care Partnerships Associate

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 12%

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Logo of Thriveworks

Thriveworks

1001 - 5000 employees

Founded 2008

💼 Consulting

🛡️ Insurance

⚖️ Legal

Consulting • Insurance • Legal

Thriveworks is a leading provider of mental health services offering a wide range of therapy options including individual therapy, couples/marriage therapy, family therapy, and child/teen therapy. With over 2,200 licensed clinicians across 340 locations in the U. S. , Thriveworks provides both in-person and online therapy sessions tailored to meet the unique needs of clients. They accept most major insurance plans, ensuring accessible mental health care for a variety of challenges such as anxiety, depression, and relational issues.

📋 Description

• Manage a portfolio of healthcare partners and referral sources to increase referrals and new client visits • Develop strategies to grow existing partnerships and build new referral relationships • Identify high-potential providers, practices, specialties, and healthcare organizations within assigned markets • Use referral and account data to prioritize outreach, identify opportunities, and re-engage declining or inactive partners • Develop relationships with physicians, APPs, practice managers, referral coordinators, care managers, social workers, and other healthcare stakeholders • Conduct proactive outreach through phone, email, virtual meetings, and in-person engagement when appropriate • Educate partners on Thriveworks services, referral pathways, availability, locations, specialties, and accepted insurance • Serve as a trusted point of contact across multiple levels of strategic accounts • Help partners navigate the Thriveworks referral process and remove barriers to patient access • Promote adoption of referral tools, including the Patient Referral Dashboard • Identify recurring partner needs and collaborate internally to improve the referral experience • Research healthcare markets and identify new partnership opportunities • Build relationships with health systems, physician groups, primary care, OB/GYN, specialty practices, urgent care, and other referral sources • Prioritize accounts based on referral potential, performance, and strategic value • Maintain accurate account and activity information in Salesforce • Use CRM, dashboards, and referral data to evaluate performance and prioritize opportunities • Maintain strong follow-through on partner commitments, meetings, and growth opportunities • Partner with Growth, Marketing, Clinical Operations, Analytics, Patient Access, Billing, and other teams to address partner needs and support growth • Connect partners with appropriate internal resources when issues fall outside the scope of Care Partnerships

🎯 Requirements

• 2–5 years of experience in business development, healthcare outreach, sales, account management, provider relations, or a related field • Strong communication, relationship-building, and problem-solving skills • Confidence with outbound outreach and developing new relationships • Ability to manage multiple accounts and prioritize opportunities independently • Comfort using data and performance metrics to drive decisions • CRM experience; Salesforce strongly preferred • Strong ownership, organization, and follow-through • Ability to thrive in a fast-paced, growth-oriented environment • Bachelor’s degree in Business, Healthcare, Marketing, Communications, or a related field preferred • Applicants must be legally authorized to work in the United States at the time of hire • This position is not eligible for employment visa sponsorship, either now or in the future • Physical demands may include being sedentary for long periods of time • Entering text or data into a computer by means of a traditional keyboard is a requirement

🏖️ Benefits

• An amazing team culture • Healthcare, Dental, Vision, and life insurance benefits • 401K with 3% employer match • Paid time off and paid holidays • Additional coverage options, such as Short Term Disability, Long Term Disability, and Group Accident Insurance • Professional development & advancement opportunities

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