Care Partnerships Associate

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🌶️ New Mexico, Oklahoma – Remote

🌶️ New Mexico – Remote 🌪️ Oklahoma – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 12%

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Thriveworks

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2008

💼 Consulting

🛡️ Insurance

⚖️ Legal

Consulting • Insurance • Legal

Thriveworks is a leading provider of mental health services offering a wide range of therapy options including individual therapy, couples/marriage therapy, family therapy, and child/teen therapy. With over 2,200 licensed clinicians across 340 locations in the U. S. , Thriveworks provides both in-person and online therapy sessions tailored to meet the unique needs of clients. They accept most major insurance plans, ensuring accessible mental health care for a variety of challenges such as anxiety, depression, and relational issues.

📋 Description

• Manage a portfolio of healthcare partners and referral sources to increase referrals and new client visits • Develop strategies to grow existing partnerships and build new referral relationships • Identify high-potential providers, practices, specialties, and healthcare organizations within assigned markets • Use referral and account data to prioritize outreach, identify opportunities, and re-engage declining or inactive partners • Develop relationships with physicians, APPs, practice managers, referral coordinators, care managers, social workers, and other healthcare stakeholders • Conduct proactive outreach through phone, email, virtual meetings, and in-person engagement when appropriate • Educate partners on Thriveworks services, referral pathways, availability, locations, specialties, and accepted insurance • Serve as a trusted point of contact and build relationships across multiple levels of strategic accounts • Help partners navigate the Thriveworks referral process and remove barriers to patient access • Promote adoption of referral tools, including the Patient Referral Dashboard • Identify recurring partner needs and collaborate internally to improve the referral experience • Maintain strong follow-through on partner commitments, meetings, and growth opportunities • Research healthcare markets and identify new partnership opportunities • Build relationships with health systems, physician groups, primary care, OB/GYN, specialty practices, urgent care, and other referral sources • Prioritize accounts based on referral potential, performance, and strategic value • Maintain accurate account and activity information in Salesforce • Use CRM, dashboards, and referral data to evaluate performance and prioritize opportunities • Partner with Growth, Marketing, Clinical Operations, Analytics, Patient Access, Billing, and other teams to address partner needs and support growth • Success is measured by new client visits and referral growth, new and expanded referral partnerships, reactivation of declining or inactive accounts, expansion across providers, offices, departments, and locations, effective outbound outreach and account management, Patient Referral Dashboard adoption, Salesforce accuracy and follow-through, and contribution to overall Care Partnerships goals

🎯 Requirements

• 2–5 years of experience in business development, healthcare outreach, sales, account management, provider relations, or a related field • Strong communication, relationship-building, and problem-solving skills • Confidence with outbound outreach and developing new relationships • Ability to manage multiple accounts and prioritize opportunities independently • Comfort using data and performance metrics to drive decisions • CRM experience; Salesforce strongly preferred • Strong ownership, organization, and follow-through • Ability to thrive in a fast-paced, growth-oriented environment • Bachelor’s degree in Business, Healthcare, Marketing, Communications, or a related field preferred • Must live in New Mexico or Oklahoma • Applicants must be legally authorized to work in the United States at the time of hire • This position is not eligible for employment visa sponsorship, either now or in the future

🏖️ Benefits

• An amazing team culture • Healthcare, Dental, Vision, and life insurance benefits • 401K with 3% employer match • Paid time off and paid holidays • Additional coverage options are available, such as Short-Term Disability, Long-Term Disability, and Group Accident Insurance • Professional development & advancement opportunities

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