Senior HR Business Partner

🕒 July 28

🌐 United States, Canada, +1 more countries – Remote

infoinfo

💵 $126.7k - $171.4k / year

⏰ Full Time

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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Logo of Thumbtack

Thumbtack

1001 - 5000 employees

🏪 Marketplace

☁️ SaaS

💰 $75M Debt Financing - Thumbtack on 2024-07

Marketplace • SaaS

Thumbtack is an online marketplace that connects homeowners with local service professionals for home maintenance, repairs, remodeling, and other home projects. The platform lets customers describe projects in their own words, browse local pros across many trades (e. g. , cleaners, handymen, plumbers, electricians, painters, HVAC, contractors, landscapers), view reviews and cost estimates, message pros without sharing contact details until messaging, and offers a guarantee up to $2,500 if a job isn't done as agreed. Thumbtack provides consumer-facing apps and a separate pro-focused experience with resources, community, and tools for professionals to manage leads and reviews. It covers every county in the U. S. and emphasizes project guides, cost guides, and home maintenance plans.

📋 Description

• Partner with client groups as a trusted advisor to managers and employees across the full employee lifecycle • Support team effectiveness and engagement survey action planning • Flag legal and compliance risks in day-to-day people management • Partner with the global HRBP team on shared strategies and priorities • Build AI-powered HRBP workflows by mapping processes and structuring HR policies and playbooks into AI-ready formats • Lead rollout, training, and success metrics for AI tools • Serve as the HRBP team’s COE connector by building templates, communications, and enablement materials • Support board preparation, calibrations, and engagement survey insights • Cover employee relations work during team absences, including PIP preparation, investigations, policy violations, and conflict mediation • Help managers document PIPs consistently • Build, own, and iterate AI tools that automate HRBP work based on feedback and usage data • Own HRBP’s North America emergency response playbook • Support quarterly exit project work • Report to the Director of HR Business Partners

🎯 Requirements

• 10+ years of experience in HR with HRBP experience • Examples of using AI or automation to improve HR work • Comfort experimenting with AI tools and turning ideas into working solutions, with or without engineering support • Broad understanding of performance, risk management, coaching, engagement and retention, workforce planning, employee relations, compensation, culture and values • Track record of delivering in ambiguous environments and partnering with senior stakeholders on direction and priorities • Strong communication skills, including speaking, writing, presenting, mediating, and facilitating discussions at the manager level • Data literacy, including analyzing people data, identifying trends, and translating findings into recommendations • Familiarity with HRIS and HR tech platforms • Change management experience guiding leaders and teams through organizational transitions • Ability to work from a supported location in the United States, Ontario, or the Philippines

🏖️ Benefits

• Remote work in supported locations across the United States, Ontario, and the Philippines • Equal employment opportunity workplace • Reasonable accommodation for individuals with disabilities

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