Strategic Partnerships Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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Logo of Timeless Medical Systems

Timeless Medical Systems

51 - 200 employees

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

Timeless Medical Systems is a leader in providing software solutions for maternal breast milk, donor human milk, and infant formula management and administration. The company, founded in 2004, focuses on enhancing patient safety and improving efficiency within healthcare facilities, particularly in pediatric and neonatal nutrition management. Their systems track and trace milk and formula from donation through to dispensation, ensuring the right patient receives the correct feed. Timeless Medical's bar code scanning system is recognized and trusted by top healthcare facilities to improve patient safety and save clinician time. They also offer consulting and training services to assist healthcare facilities in optimizing their nutrition management processes.

📋 Description

• Serve as the primary customer-facing liaison for prospective clinical, technical/IT, and operational leadership during go-to-market initiatives • Articulate product value propositions and ensure customer stakeholders understand new product capabilities • Identify, evaluate, and target optimal sites for strategic pilots and proof-of-concept deployments • Define proof-of-concept structures, workflows, clinical/technical success criteria, and evidence-building frameworks with customer teams • Coordinate timelines, deliverables, and alignment between internal TMS teams and external customer stakeholders • Collect, organize, and relay qualitative and quantitative feedback from pilot sites to Product Management, Marketing, and R&D • Measure pilot impact, evaluate success metrics, and formulate data-driven recommendations for commercial market expansion with the Business Intelligence GTM Analyst • Facilitate go-to-market strategy development for new markets using pilot outcomes, customer case studies, and evidence • Perform other reasonable employment tasks assigned by a leader

🎯 Requirements

• 3–5+ years of customer-facing experience in project management, strategic partnerships, product marketing, or business development • Healthcare IT, Health Systems, or Medical Device software experience preferred • Proven track record of managing complex software implementations, pilot programs, or proof-of-concept projects involving clinical and healthcare IT stakeholders • Bachelor's degree in Business, Health Informatics, Communications, or related field required • Strong project management skills, including defining scope, managing timelines, and coordinating cross-functional teams without direct authority • Deep understanding of healthcare customer roles, including clinical end-users, nurse managers, IT administrators, and hospital executive leadership • Ability to rapidly learn complex software products such as CPOE and SaaS platforms and represent them effectively to clinical and technical audiences • Exceptional interpersonal, negotiation, and de-escalation skills • Ability to synthesize complex customer feedback into actionable insights for Product and Marketing teams • Self-starter with high integrity, independence, and ability to manage conflicting priorities in a fast-paced environment • Ability to work in a remote environment with frequent cross-departmental interaction • Willingness and ability to travel up to 25% for customer site visits, pilot launches, and in-person planning sessions

🏖️ Benefits

• Remote work environment • Travel for customer site visits, pilot launches, and in-person planning sessions (up to 25%) • Reasonable accommodations during the application process and employment

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