Retail Account Manager

Job not on LinkedIn

🕒 October 23

🇨🇦 Canada – Remote

💵 $80k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 3%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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📋 Description

• Own revenue and margin targets for Whisker's Canadian retail business • Identify, evaluate, and launch new Canadian retail accounts and channels • Build business cases, pitch buyers, and lead partners from initial conversation through launch • Define, optimize, and grow key retail channels • Own relationships with retailers, distributors, and sales agencies • Set partner strategy and manage goals, deadlines, and deliverables • Build relationships with retail buyers and identify growth opportunities • Manage retailer portals, EDI, purchase order flow, SKU setup, and new item forms • Coordinate import requirements and bilingual labeling and packaging requirements • Submit demand forecasts to support timely, profitable volume within budget • Partner with Marketing on promotional and co-op funds, support plans, and deductions • Tailor assortment, content, and programs to each retail channel • Track sell-through, fill rates, chargebacks, compliance, and root-cause fixes • Keep internal stakeholders informed and aligned on customer strategy and resources • Analyze market data, sales trends, and competitive insights • Improve profitability with each retail partner • Oversee trade shows, product launch events, and promotional campaigns • Perform additional responsibilities as required

🎯 Requirements

• BS in Marketing, Communications, Business, or related field • 5+ years of sales experience working with large retailers, ideally in mass retail, consumer electronics, or pet • Proven ability to build and sustain strong relationships with retail buyers and partners • Demonstrated success meeting or exceeding sales targets, opening new retail accounts, and finding growth opportunities • Expertise in analyzing performance metrics, forecasting, and resolving issues to optimize profitability and performance • Strong verbal and written communication skills • Experience managing retail channels and aligning product offerings with market demands and defined strategies • Ability to optimize promotional funds and profitability initiatives while managing budgets effectively • Proactive and flexible approach to evolving business needs and improvement opportunities • Ability to work across teams, functions, and organizational levels • Ability to travel 25–40%, including monthly retailer visits and potential trade shows • Located in the Greater Toronto Area • Ability to maintain confidentiality of proprietary information • Ability to maintain a professional atmosphere in a fast-paced environment • High degree of initiative and self-motivation • Ability to establish and maintain cooperative working relationships • Comfortable with office pets (cats, dogs) • Experience working with distributors and sales agencies is nice to have • French proficiency is nice to have

🏖️ Benefits

• Fully remote position in Toronto • Travel opportunities, including retailer visits and potential trade shows • Inclusive workplace with equal opportunities to thrive • Human-first hiring approach; no AI-agent interviews

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