Director of Engineering – Global

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🖥 Software Engineer

👻 Ghost score 12%

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TJM Labs

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

Healthcare • Artificial Intelligence • SaaS

TJM Labs is a healthcare technology company that builds AI-powered automation for pharmacy operations. Their products (TJM Bot, TJM Retail Bot, VoiceAI, Provider Portal, Pharmesol) automate prescription intake, data entry, refill management, benefit investigation, patient communication and other repetitive pharmacy tasks for compounding, specialty, long-term care, retail/independent and Canadian pharmacies. Built by pharmacists and engineers, their HIPAA-compliant bots integrate with existing pharmacy management systems (no API or system replacement required) and are marketed as an embedded, supported automation platform that reduces errors, saves payroll costs, and scales pharmacy operations without adding headcount. The company highlights customer metrics (450+ pharmacies live, 500K+ tasks automated daily) and positions itself as a B2B SaaS provider of AI automation for pharmacy workflows.

📋 Description

• Lead, mentor, and grow engineering managers across multiple teams • Set clear expectations for delivery, quality, and team health • Own engineering execution, including planning, delivery predictability, and cross-team coordination • Provide technical leadership on architecture, reliability, and production issues • Define and track engineering effectiveness metrics, and improve how teams build and ship, including through AI-assisted development • Partner with Product, Operations, and customer-facing teams to align priorities • Join customer conversations on complex integrations and technical escalations when needed

🎯 Requirements

• 8+ years of software engineering experience, including significant hands-on work • 4+ years of engineering management experience, including managing managers • Experience leading multiple engineering teams in a fast-growing organization • Strong background in backend and API services, third-party system integrations, and automation running in production • Experience building or leading teams that build AI-powered products and automation • Experience scaling an engineering organization through rapid growth • Track record of improving delivery, accountability, and team performance • Clear communication with technical and non-technical stakeholders, including enterprise customers • Strong sense of ownership and accountability

🏖️ Benefits

• Fully remote work environment. • Competitive compensation. • Meaningful projects with direct business impact. • High ownership and autonomy. • Opportunity to work with AI-driven technologies and modern development tools. • A collaborative team focused on solving real problems for healthcare customers.

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