Manager, Modern Workplace Engineering

Job not on LinkedIn

🔥 1 minute ago

☕ Washington – Remote

☕ Washington – Remote

💵 $170k - $181k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🖥 Software Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Davis Wright Tremaine LLP

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚖️ Legal

💼 Consulting

🤝 B2B

Legal • Consulting • B2B

Davis Wright Tremaine LLP is an Am Law 100 law firm dedicated to advancing its clients' success and simplifying their most complex challenges. Founded on the principles of ability, integrity, and service, the firm has grown to include over 600 attorneys across 11 offices in the United States, while maintaining its commitment to these core values.

📋 Description

• Oversee and lead the team responsible for designing, supporting, securing, and modernizing the firm's End-User Computing environment • Oversee configuration, provisioning, operation, and lifecycle management of desktops, laptops, mobile devices, and virtual desktop environments • Manage Microsoft Intune, Windows Autopilot, SCCM/MECM, Group Policy, Ivanti Environment Manager, and related management and reporting tools • Lead endpoint hardware standards, refresh planning, device replacement, secure retirement, inventory governance, and lifecycle forecasting • Develop monitoring, telemetry, reporting, service-level indicators, and KPIs for endpoint health, compliance, inventory, reliability, and user experience • Own and execute the endpoint technology roadmap and lead the transition toward cloud-native modern management • Establish management architecture, governance, RBAC, enrollment, configuration, compliance, update, application delivery, and reporting standards for Windows, macOS, iOS, and Android • Drive cloud-based provisioning, zero-touch deployment, and direct-ship deployment models while maintaining coexistence and rollback strategies • Build team proficiency through training, knowledge transfer, documentation, and practical ownership • Oversee application packaging, compatibility testing, integration, software deployment, version control, and lifecycle management • Lead operating system, Microsoft application, and third-party update and patch cycles • Partner with Security and Identity Services on endpoint hardening, vulnerability remediation, encryption, Microsoft Defender, device compliance, Conditional Access, Application Protection Policies, device trust, and Zero Trust controls • Track and remediate endpoint non-compliance, configuration drift, application control exceptions, and security findings • Manage virtual desktop services, including VMware Horizon and Azure Virtual Desktop or successor platforms • Oversee user profiles, personalization, application control, and user environment technologies • Evaluate and implement emerging endpoint, virtualization, mobility, Cloud PC, and modern workplace capabilities • Provide guidance, mentorship, technical leadership, and performance management to five Endpoint Engineers • Conduct one-on-ones, goal setting, skills development planning, hiring, performance reviews, succession planning, cross-training, and career coaching • Set priorities across operational support, projects, security remediation, modernization, and technical debt reduction • Collaborate with Security, Networking, Infrastructure, Messaging, Identity Services, Digital Collaboration, Service Desk, Application Services, Information Governance, and project teams • Act as senior escalation point for endpoint incidents, systemic issues, security events, and technical decisions • Establish standard operating procedures, architecture records, configuration baselines, deployment workflows, support documentation, inventories, service ownership, and escalation paths • Drive automation-first engineering using PowerShell, APIs, orchestration, and workflow tools • Report service health, risk, capacity, roadmap progress, project status, and modernization outcomes to IT leadership and stakeholders • Participate in IT budgeting and multi-year planning • Manage endpoint-related vendor relationships • Lead or sponsor endpoint projects, business cases, resources, dependencies, risks, and stakeholder communications • Track team capacity and resource utilization and recommend investments

🎯 Requirements

• Bachelor's Degree • 8+ years enterprise endpoint engineering, end-user computing, modern workplace, device management, or closely related experience in a medium-to-large enterprise environment • 5+ years technical leadership experience with responsibility for endpoint engineering services, production platforms, projects, roadmaps, and operational outcomes • 3+ years direct people-management experience, including hiring, coaching, performance management, skills development, succession planning, and leading teams that support a 24/7 customer base • Demonstrated experience leading or materially contributing to an enterprise transition from traditional endpoint management toward cloud-native modern management • Advanced production experience with Microsoft Intune • Strong experience designing, implementing, or operating Windows Autopilot provisioning • Strong experience supporting hybrid and cloud-managed endpoint environments using Microsoft Intune together with SCCM/MECM • Deep knowledge of Windows endpoint engineering, Windows 11, Microsoft 365 Apps, software packaging, application compatibility, software deployment, Windows Update, third-party patching, endpoint telemetry, encryption, and system hardening • Experience with Microsoft Entra ID device identities and Conditional Access, device compliance, device trust, MFA, Application Protection Policies, and Zero Trust-aligned controls • Experience managing mobile devices and applications across iOS and Android, including enrollment, configuration, compliance, MDM, and MAM or application protection capabilities • Experience managing virtual desktop environments and image lifecycles, such as VMware Horizon, Azure Virtual Desktop, Citrix, Windows 365, or comparable enterprise platforms • Experience with user profile management, user environment management, application control, personalization, Group Policy, and migration of legacy controls toward modern cloud-based alternatives • Proficiency with PowerShell and experience using APIs, automation, orchestration, or workflow tools • Experience developing endpoint technology roadmaps, architecture standards, operating procedures, service metrics, budgets, vendor strategies, business cases, and project plans • Strong organizational and project leadership skills • Strong written, verbal, customer interaction, and stakeholder management skills • Experience managing macOS through Microsoft Intune or another enterprise Apple management platform, including enrollment, configuration, compliance, patching, application delivery, and Apple Business Manager integration • Microsoft certifications in Endpoint Administration, Identity and Access, Security, Microsoft 365, Azure, or comparable modern workplace disciplines; ITIL or equivalent service-management training is preferred • Experience in a law firm, professional services organization, regulated environment, or highly client-service-oriented enterprise

🏖️ Benefits

• Choice of health and vision insurance plans • 2 paid volunteer days for qualifying community service work • Dental plan • Fertility and adoption benefit • Paid sabbatical after 13 years of service • Tuition reimbursement • Commuter benefits • Retirement contribution • Bonus eligibility for full-time employees • Health insurance with optional HSA • Long term disability • Dental insurance • Vision care • Telemedicine and virtual short term solution based counseling services • Life insurance • Healthcare and Dependent Care Flexible Spending Accounts • Subsidized backup care and caregiving resources • 401(k) • Vacation • Sick time • 11 paid holidays each year • Employee assistance program • Initial vacation benefit of 15 days per year • 11 days of sick leave per year, accrued bi-weekly • Voluntary accident insurance • Voluntary life insurance • Voluntary disability insurance • Voluntary long term care insurance • Pet insurance • Commuter and Transit programs

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