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Solutions Engineer, Wireless

🔥 41 minutes ago

🗽 New York, Massachusetts – Remote

infoinfo

💵 $95.5k - $172.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

Where this job comes from

Posted on T-Mobile's careers page, not through a job board

First seen by Remote Rocketship 41 minutes ago

Logo of T-Mobile

T-Mobile

10,000+ employees

Founded 1994

📡 Telecommunications

Telecommunications

T-Mobile is a leading wireless network operator in the United States known for its 'Un-carrier' approach, which focuses on customer-centric mobile services and flexible plans. The company is committed to providing excellent employee benefits, including health insurance, parental leave, and ongoing education support, to create a vibrant work culture. T-Mobile offers a variety of career paths in areas such as business sales, technology, and customer experience. They prioritize creating extraordinary experiences for both their employees and customers and are continuously innovating to lead in connected living. T-Mobile is also actively engaged in expanding its 5G network coverage to provide faster and more reliable mobile services.

📋 Description

• Support small business sales teams selling in-market to drive solution adoption and customer engagement for accounts with 1–9 employees • Participate in multiple customer meetings daily to provide technical consultation and solution guidance • Present solution features, benefits, and ROI • Assist with in-building coverage requests to improve network accessibility • Maintain expert-level knowledge of wireless devices, network technologies, and value-added solutions • Perform other duties and projects as assigned by business management • Design and present wireless solutions that meet customer needs • Consult on customer opportunities and analyze wireless network coverage • Support sales teams, address technical inquiries, and contribute to customer satisfaction and business growth

🎯 Requirements

• Bachelor's degree plus 3 years of related work experience OR an advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required) • 3+ years of experience in telecommunications, solutions consulting, or engineering roles with a professional track record of successful solution sales and managing internal and external relationships in a matrix environment (Required) • Experience supporting wireless business sales teams (SMB, ENT, or GOV) (Preferred) • Communication (Required) • Customer Needs Identification (Required) • Product Knowledge (Required) • Project Management (Required) • Business Sales (Required) • Solution Consultation (Required) • Technical Demonstrations (Required) • Technical Presentations (Required) • Technical Training (Required) • Wireless Networks (Required) • At least 18 years of age • Legally authorized to work in the United States • Travel required • No DOT-regulated position • No safety-sensitive position

🏖️ Benefits

• Competitive base salary and compensation package • Annual stock grant • Employee stock purchase plan • 401(k) • Free, year-round money coaches • Monthly or quarterly sales incentives for eligible employees in regular, non-temporary Retail and Business Sales roles • Medical, dental and vision insurance • Flexible spending account • Paid time off • Up to 12 paid holidays • Paid parental and family leave • Family building benefits • Back-up care • Enhanced family support • Childcare subsidy • Tuition assistance • College coaching • Short- and long-term disability • Voluntary AD&D coverage • Voluntary accident coverage • Voluntary life insurance • Voluntary disability insurance • Voluntary long-term care insurance • Mobile service and home internet discounts • Pet insurance • Commuter and transit programs • Career growth and development opportunities

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