Senior Revenue Operations Manager

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TMSfirst

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🚗 Transport

📦 Logistics

Transport • Logistics • Supply Chain

TMSfirst is a transportation management system (TMS) that provides agile, cloud-based supply chain visibility and analytics solutions. Designed for global businesses, TMSfirst helps clients reduce transportation costs and improve efficiency by integrating all modes of product movement including ocean, air, rail, bulk, FTL, and LTL into a single platform. Its AI-driven functionalities streamline logistics and procurement processes, ensuring real-time visibility, data harmonization, and optimized freight management for companies dealing with complex supply chain challenges.

📋 Description

• Serve as primary owner and administrator of CIQ’s HubSpot CRM and broader RevOps tooling stack. • Configure pipelines, properties, workflows, automation, data architecture, and integrations with GTM tools such as ZoomInfo, Amplemarket, and Slack. • Maintain CRM data quality and hygiene standards; manage user provisioning, permissions, training, and vendor relationships. • Build dashboards and recurring reporting for pipeline, bookings, forecast accuracy, and rep/team performance, plus ad hoc executive analysis. • Partner with Sales, Marketing, and Finance leadership to define KPIs and maintain a single source of truth for revenue data. • Design, document, and administer sales commission plans, including calculations, approvals, and payouts. • Govern sales processes, pipeline stages, deal desk approvals, quota, and territory assignments. • Manage NDA, customer contract, partner contract, lead routing, and contract/order-management workflows. • Support representative onboarding and conduct win/loss and pipeline analysis. • Partner with Finance on revenue forecasting and reconciliation of bookings, pipeline, and revenue data. • Define and govern lifecycle stages, lead qualification, MQL/SQL handoff SLAs, source attribution, and campaign attribution. • Build funnel reporting from first touch through closed won, including stage conversion rates, campaign influence, cost per opportunity, pipeline, and bookings reporting.

🎯 Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, or a closely related role. • At least 2+ years in a HubSpot administrator capacity or equivalent CRM administration, such as Salesforce. • Demonstrated experience owning sales commission processes end-to-end, including plan design support and payout administration. • Strong experience building reporting and dashboards and partnering with Finance on forecasting and planning cycles. • Advanced HubSpot administration skills, including workflows, custom objects/properties, reporting, and integrations. • Excellent Excel/spreadsheet modeling skills. • Strong analytical rigor and ability to translate data into actionable narratives for executive audiences. • High ownership mentality and ability to operate autonomously in a fast-moving, lean organization. • Excellent cross-functional communication skills and ability to work with Sales, Marketing, Finance, and Executive stakeholders. • Experience in a B2B SaaS or infrastructure/open-source software company preferred. • HubSpot certifications, SQL, and BI tools such as Looker or Tableau are a plus.

🏖️ Benefits

• Medical, dental, and vision insurance. • Flexible paid time off. • Employee stock options. • Remote work; no travel required for most positions.