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Revenue Operations Analyst

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Everway

201 - 500 employees

📚 Education

☁️ SaaS

Education • Accessibility • SaaS

Everway is a technology company that specializes in creating innovative tools designed to enhance learning and accessibility in both educational and workplace settings. With a focus on understanding and empowering individuals with diverse learning needs, their products support literacy, math accessibility, and inclusive learning experiences. Formerly known as n2y and Texthelp, Everway aims to break down barriers and promote neuroinclusion, ensuring that everyone has the opportunity to thrive in their educational and professional environments.

📋 Description

• Partner with revenue leaders and cross-functional teams to improve operational visibility, decision-making, and performance across the revenue lifecycle. • Build, manage, and improve reporting for pipeline visibility, bookings, forecasting, retention, expansion, customer health, and revenue performance. • Analyse data from multiple systems to identify trends, risks, opportunities, and root causes. • Translate analysis into actionable recommendations for Revenue, Sales, Customer Success, Finance, Operations, and senior leadership. • Support the definition and scaling of revenue processes, including lead-to-opportunity, sales handoff, customer lifecycle management, renewals, expansion, and forecasting workflows. • Design streamlined workflows that reduce manual tasks and improve data quality. • Communicate insights clearly to different stakeholder groups. • Implement process improvements that reduce manual reporting and improve visibility into metrics, goals, and budgetary allocations. • Use AI-enabled tools to improve reporting, insight generation, playbook development, and workflow efficiency. • Recommend and execute continuous improvements to revenue reporting, processes, systems, and governance. • Support implementation and ongoing improvement of revenue technologies.

🎯 Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, Customer Operations, FP&A, consulting, finance, or a related operational role focused on revenue performance, reporting, or process improvement. • Experience building reporting and insight supporting revenue performance, forecasting, pipeline management, retention, expansion, or customer lifecycle visibility. • Ability to analyse data from multiple systems, identify trends, and turn findings into practical recommendations. • Experience working cross-functionally with Sales, Customer Success, Renewals, Revenue Operations, Finance, or similar teams. • Experience using CRM, revenue, customer success, spreadsheet, and BI platforms such as Salesforce, Gainsight, Gong, Google Sheets, Excel, Tableau, or similar tools. • Working knowledge of sales processes, forecasting methods, customer lifecycle metrics, and financial reporting. • Clear communication with senior stakeholders and ability to make complex information easy to understand. • Experience using AI-enabled tools to improve reporting, analysis, workflow efficiency, or operational outputs. • SaaS environment experience desirable. • SQL experience desirable. • Experience with revenue planning, forecasting, compensation, or territory management tools desirable. • Experience supporting segmentation, territory design, revenue playbooks, or lifecycle process design desirable.

🏖️ Benefits

• Bonus opportunities • Flexible work schedules • Comprehensive health and wellness benefits • Flexible time off plans • Career growth through development programs • Collaborative, innovative culture • Drug-Free Workplace • Equal Opportunity Employer

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🇺🇸 United States – Remote

💵 $96k - $132k / year

💰 Post-IPO Debt on 2021-02

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations