Staff Software Engineer, Voice AI Platform

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $159k - $254k / year

⏰ Full Time

🔴 Lead

🤖 AI Engineer

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Toast

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

Food & Beverage • Consulting • Logistics

Toast is a technology company that specializes in providing integrated software and hardware solutions for the restaurant industry. Their offerings include a comprehensive restaurant management platform that features point of sale (POS) systems, payment processing, online ordering, payroll management, and various operational tools designed to streamline restaurant operations. Toast's platform is tailored to meet the needs of diverse restaurant types, including quick service, full service, fast casual, fine dining, cafes, and food trucks. They also provide resources like industry insights and educational materials to support restaurant success.

📋 Description

• Design, build, deploy, and maintain highly resilient and scalable backend services, applications, and core platform components supporting Toast's Voice AI platform • Lead complex, cross-cutting projects from design through production, owning outcomes and driving stakeholder alignment • Shape technical direction through architectural decisions, defined patterns, and complexity reduction • Build and evolve integrations with AI platforms and internal Toast systems • Establish observability, monitoring, and evaluation frameworks for AI-powered systems, using production data to improve system behavior • Set engineering quality and best-practice standards through patterns and written guidance • Mentor engineers at all levels through code reviews, design feedback, and technical guidance • Collaborate with product, engineering, and stakeholders to turn ambiguous problems into reliable, scalable systems

🎯 Requirements

• 8+ years of experience with object-oriented languages such as Java or Kotlin • Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, or related field • Experience developing AI-integrated products or features, including systems incorporating LLMs or other AI capabilities • Experience building and reasoning about AI-powered systems, including nondeterminism, evaluation strategies, observability, and cost management • Experience shipping complex, mission-critical production services and owning them long-term • Track record of leading multi-person and multi-team projects end-to-end, from design through rollout • Deep understanding of distributed systems, scalability, and production reliability • Basic familiarity with frontend development • Strong cross-team communication and collaboration skills; ability to influence direction without formal authority • Active use of AI coding tools such as Claude Code or Cursor, and experience helping others become more proficient with them • Experience with voice or conversational AI platforms is a plus, but not required • Backend services experience with Kotlin, Java, DropWizard, AWS, DynamoDB, RDS, Lambda, and sharded Postgres; familiarity with React and ES6

🏖️ Benefits

• Competitive compensation and benefits programs • Cash compensation, including overtime and bonus/commissions if eligible • Equity • Benefits supporting a healthy lifestyle • Flexibility to meet changing needs • AI tools provided across disciplines • Reasonable accommodations for persons with disabilities during the hiring process