Field Service Engineer

🕒 June 4

🇺🇸 United States – Remote

💵 $30 - $35 / hour

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

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Topcon Positioning Systems

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1932

🌾 Agriculture

⚕️ Healthcare Insurance

🔧 Hardware

Agriculture • Healthcare Insurance • Hardware

Topcon Positioning Systems is a company that operates in two main business domains: Positioning and Healthcare. It provides productivity and workflow automation solutions using precision positioning and data technologies for the global construction, geospatial, and agriculture markets. Additionally, Topcon Healthcare offers advanced imaging, diagnostic solutions, and intelligent data technology to improve diagnosis and treatment in eyecare. The company focuses on empowering its customers with innovative technologies that enhance overall efficiency and effectiveness in their respective fields.

📋 Description

• provide technical support for Topcon customers • perform independent and/or supervised on-site installations, preventive maintenance, and repairs on Topcon’s extensive portfolio of Eyecare equipment • collaborate with other FSE's, Field Service Manager, Sales Representatives, and internal cross-functional teams • manage and control field inventory, tools, test equipment, technical documentation, and other assigned equipment • prepare and submit applicable field service documentation in a complete, accurate and timely manner • instruct/training customers on technical operation and maintenance of equipment • travel to assist in other Field Service territories

🎯 Requirements

• Minimum 1 year of relevant work experience • Previous experience as a field service professional or in a relevant capacity • CompTIA Network+ certification or networking background preferred • High school diploma or equivalent required • Associates or Bachelors preferred • Demonstrated functional technical, problem-solving, and analytical skills required • Demonstrated interpersonal and communication skills with customers required • Possess ability to follow mentorship instructions and guidance required • Time management skills to effectively meet customer commitments required.

🏖️ Benefits

• comprehensive benefit package including medical, dental, vision, life insurance, disability insurance • tax saving spending accounts • 401(k) plan with employer match • tuition reimbursement • time off for employees to recharge • paid company holidays • paid personal time off • paid sick time