Senior Trader Onboarding Operational Readiness Analyst

🔥 23 minutes ago

🇺🇸 United States – Remote

💵 $75k - $110k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

👻 Ghost score 0%

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Topstep

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

💸 Finance

💳 Fintech

🤝 B2B

Finance • Fintech • B2B

Topstep is a company that provides a platform for futures traders to develop their skills and potentially earn funding through their unique Trading Combine program. The program allows traders to demonstrate their abilities in a simulated trading environment, and those who meet the criteria can unlock a funded trading account within a short period. With over 10,000 traders and support features like coaching, community engagement, and educational resources, Topstep aims to help individuals become successful traders while minimizing their financial risk.

📋 Description

• Execute daily audit sampling across completed IDV, Sanctions, and CIP cases • Track, analyze, and report on SLA attainment, processing bottlenecks, and queue performance metrics • Establish operational readiness infrastructure, QA scoring models, decision trees, and testing protocols for KYC and EDD onboarding pathways • Serve as the primary operational liaison to Compliance • Align current and future workflows with legal and regulatory mandates • Author, maintain, and audit SOPs, job aids, decision trees, and training modules • Lead rollout and operational communication of new procedures • Analyze Sanctions and IDV screening match rates, false-positive frequencies, and vendor performance indicators • Recommend and validate automated screening logic refinements • Own operational readiness checklists for vendor enhancements, product releases, and policy changes • Conduct UAT with the IDV vendor and Product/Engineering teams • Categorize quality defect trends and provide structured audit feedback • Lead monthly calibration sessions to ensure consistent scoring across leadership

🎯 Requirements

• 2-4 years of direct experience in Quality Assurance, operational readiness, compliance testing, internal audit, or risk operations within fintech, digital brokerage, or financial institutions • Deep familiarity with IDV, CIP, and Sanctions screening workflows • Strong working knowledge of regulated KYC/AML and EDD frameworks • Practical experience using QA scoring tools and screening vendor platforms • Experience helping design, document, and operationalize new procedures, training programs, or quality frameworks for scaling teams • Ability to analyze complex compliance policies and translate them into practical, clear, and repeatable operational procedures and training materials • Capability to conduct root-cause error analysis, evaluate SLA performance data, and recommend actionable screening/process optimizations • Exceptional written and verbal communication skills • Ability to author high-quality technical documentation and deliver clear operational briefings

🏖️ Benefits

• Seven Company-paid Holidays and generous Family Leave • Paid time off is front-loaded • Competitive 401(k) matching • Health, dental, and vision insurance for full-time employees • Bonus for taking 5 consecutive vacation days • Food and groceries budget • Contribution towards health and wellness • Performance-based bonus eligibility

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