General Manager, SMB

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Toptal

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

💼 Consulting

📣 Marketing

🎯 Recruiter

💰 Seed Round on 2012-06

Consulting • Marketing • Recruitment

Toptal is an exclusive network of the top freelance software developers, designers, marketing experts, finance experts, product managers, and project managers in the world. The company provides businesses with access to highly skilled professionals to tackle their most important projects. Toptal's offerings allow companies to quickly and flexibly hire top talent for various roles, including developers, designers, and finance experts, among others. These professionals are rigorously tested and vetted to ensure high quality and an excellent trial-to-hire success rate of 98%. With a global presence and a focus on embracing advanced skills such as blockchain and AI, Toptal is leading the future of on-demand work. Companies rely on Toptal for high-skilled freelance talent across various sectors, ensuring they can build amazing teams rapidly and efficiently as per their project needs.

📋 Description

• Own the strategy, growth, profitability, P&L, and budget of Toptal’s SMB business • Improve inbound sales execution and grow outbound sales • Improve client retention, expansion, and account management • Develop targeted marketing with Enterprise industry teams • Build and activate a partnership ecosystem for qualified demand and revenue • Expand adoption of Toptal’s services, AI-based solutions, and talent-based capabilities • Lead a high-energy sales organization with rigorous performance management • Listen to calls, speak with clients, analyze lost opportunities, and coach leaders • Recruit managers and sellers and establish performance expectations and coaching rhythms • Plan staffing, capacity, coverage, and client portfolios • Coordinate with Operations, Matching, and Delivery • Establish reliable commercial, sales, retention, productivity, and financial reporting • Build forecasts and use technology and AI to improve execution • Deliver business plans and measurable improvements in revenue, profitability, conversion, and retention • Report directly to the EVP, Industries

🎯 Requirements

• Bachelor’s degree is required • 12+ years of B2B commercial experience, including SaaS or services sales • Sustained record of scaling high-volume sales to small and medium-sized businesses • 5+ years leading sales and account management teams, including experience managing managers • Experience leading new-client acquisition and account management • Evidence of improving conversion, retention, and expansion • Accountability for commercial results and resource decisions • Experience building outbound sales and targeted campaigns producing measurable revenue • Experience activating commercial partnerships and generating qualified opportunities and revenue • Strong analytical judgment • Ability to improve high-volume sales operations while introducing new offerings or sales approaches • Fluency in technology, AI, and services delivery • Clear, persuasive written and verbal communication • Outstanding written and verbal communication skills, including proposals and presentations • Ability to work in a fast-paced, rapidly growing company and handle varied challenges, deadlines, and contacts • Regular or periodic travel to meet Toptal clients and customers inside and outside the geographic location • Must be authorized to work in the US at the time of hire • Resumes and communication must be submitted in English • Regularly and reliably attend scheduled virtual team meetings on camera • Work independently with minimal supervision • Use all required digital collaboration tools • Prioritize and self-manage workflows and deadlines • Travel as needed to develop client and partner relationships and work with the team

🏖️ Benefits

• Participation in a 401(k) retirement plan • Medical, dental, and vision health insurance plans • Basic life insurance coverage • Short-term and long-term disability coverage • Flexible spending, dependent care, and health savings accounts • Telehealth virtual doctors • Employee assistance program • Flexible paid time off • Monthly commissions based on revenue generated from engagements sold • Remote work arrangement