
201 - 500 employees
🏥 Healthcare
🏠Manufacturing
đź’Ľ Consulting
Healthcare • Manufacturing • Consulting
Tosoh Bioscience is a life-sciences company and subsidiary of Tosoh Corporation that develops and supplies laboratory systems, specialty chromatographic products, and clinical diagnostic instruments. The company offers over 500 products including analytical HPLC columns, chromatographic resins, GPC/SEC instruments for separations and purification, and automated immunoassay and glycohemoglobin analyzers, assays, and reagents for clinical diagnostics. Its products support biomedical research, pharmaceutical purification, clinical testing, water and environmental monitoring, and disease surveillance.
🔥 0 minutes ago
🗽 New York – Remote
đź’µ $44 - $50 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
đź”§ Field Service Engineer
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201 - 500 employees
🏥 Healthcare
🏠Manufacturing
đź’Ľ Consulting
Healthcare • Manufacturing • Consulting
Tosoh Bioscience is a life-sciences company and subsidiary of Tosoh Corporation that develops and supplies laboratory systems, specialty chromatographic products, and clinical diagnostic instruments. The company offers over 500 products including analytical HPLC columns, chromatographic resins, GPC/SEC instruments for separations and purification, and automated immunoassay and glycohemoglobin analyzers, assays, and reagents for clinical diagnostics. Its products support biomedical research, pharmaceutical purification, clinical testing, water and environmental monitoring, and disease surveillance.
• Provide onsite service and telephone support for Tosoh instrumentation and associated peripheral components at customer facilities within a designated geographical area • Install, troubleshoot, repair, and schedule maintenance on Tosoh instruments • Provide high-level service quality while complying with company policies and procedures • Maintain understanding and compliance with FDA and ISO quality system requirements • Provide cross-coverage for other field service engineer territories and customers as needed • Complete administrative responsibilities accurately and on time • Organize, manage, and control trunk stock parts inventory • Collaborate with Instrument Service Center personnel in remanufacturing Tosoh instruments • Make travel arrangements, including hotels, air travel, and other transportation • Maintain compliance in all work activities • Perform other duties as prescribed by service management
• Minimum of two years field service support of medical equipment or equivalent experience • Associate degree in electronics, military technical training, or equivalent education • Must have and maintain valid US driver's license and acceptable driving record • Proficient in Windows 7/8/10 operating software and Microsoft Office; ability to learn other software programs • Ability to read and interpret electronic schematics, fluidic diagrams, and mechanical drawings • Experience using a digital multimeter • Basic electronic soldering skills and general electronic technician competencies • Solid verbal and written communications skills • Good organizational skills and attention to detail • Excellent customer service and problem-solving skills • Willingness to travel overnight and by air as business requires, up to 65% of the time • Must live in the service territory • Ability to define problems, collect data, establish facts, and draw valid conclusions • Ability to interpret technical instructions in mathematical and diagram form and deal with abstract and concrete variables • Experience working in an FDA or ISO regulated medical device industry • Working knowledge of quality system requirements and willingness to adapt to Tosoh's Quality System • Must submit to random drug test and background check • Must pass a physical abilities test • Ability to obtain a valid passport • Ability to lift to mid-chest 77 pounds or carry up to 50 pounds • Ability to work in biohazard environments, near moving mechanical parts, fumes or airborne particles, caustic chemicals, and risk of electrical shock
• Company-provided necessary equipment and training • Reasonable accommodations for individuals with disabilities • Equal Opportunity Employer (M/F/Disabled/Veterans)
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