Head of Cloud Platform Engineering

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

☁️ Cloud Engineer

👻 Ghost score 12%

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Totara

WebsiteLinkedInAll Job Openings

51 - 200 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

HR Tech • SaaS • Enterprise

Totara is a global provider of learning management technologies. Totara's flagship product, Totara Learn, is a customizable learning management system (LMS) used by multinational corporations, government agencies, and mid-sized enterprises; the company supports over 1,500 customers and 21 million users worldwide. Totara serves sectors including UK government, healthcare, and the US public sector through a FedRAMP Authorized offering (TotaraGov). It operates via a global network of 75+ partners and maintains offices in the UK, US, and New Zealand with a team of 200+ people. Totara focuses on mission-critical compliance and corporate learning, with specialties in e-learning, mobile learning, onboarding, performance management, employee engagement, HR Tech, LXP/extended enterprise, and open source technology.

📋 Description

• Define the future direction of Totara's cloud platform and lead the infrastructure migration toward a modern SaaS operating model • Bring infrastructure and cloud engineering teams together under a unified operating model, shared standards, on-call practices, and ways of working • Champion engineering excellence across infrastructure as code, peer review, operational readiness, and change management • Build, coach, and develop a high-performing distributed engineering team • Own platform capabilities enabling teams to provision, deploy, and operate services through self-service infrastructure • Define and improve service reliability through SLOs, recovery objectives, and operational practices • Embed observability through logging, metrics, tracing, and operational runbooks • Reduce operational toil through automation, self-service, and self-healing systems • Develop repeatable, automated lifecycle management for dedicated customer deployments with isolation and resilience • Own AWS architecture, security, resilience, and operational effectiveness • Embed FinOps into engineering decisions and improve SaaS cloud economics at scale • Ensure the platform is secure, compliant, and resilient by default, supporting evidence, auditability, and regional data residency requirements • Lead expansion into additional cloud providers where customer requirements necessitate multi-cloud capability • Establish platform portability where it adds genuine value while avoiding unnecessary complexity • Provide executive visibility into service reliability and cloud unit economics

🎯 Requirements

• Experience leading platform or infrastructure engineering within a growing B2B SaaS business • Deep hands-on AWS expertise across infrastructure as code (such as Terraform), containers, orchestration, networking, and cloud security • Experience designing and operating dedicated customer or cell-based deployment models, with a strong understanding of isolation, resilience, and operational economics • Strong Site Reliability Engineering mindset, including service levels, incident management, observability, and operational excellence • Practical FinOps experience, with a track record of improving cloud cost efficiency • Experience leading and growing distributed engineering teams across multiple locations, including bringing together teams following organisational change or acquisition • Experience working within regulated industries where security, compliance, and governance are fundamental design considerations • Real-world experience delivering multi-cloud platforms, with good judgement about when portability genuinely adds value • Experience transitioning products from hosted or self-managed deployments to fully managed SaaS • Experience building platforms or ecosystems that enable partners or third parties to extend products • Familiarity with compliance frameworks such as ISO 27001, SOC 2, FedRAMP, IRAP, or similar

🏖️ Benefits

• Unlimited PTO • Enhanced Parental Leave • Professional Development Opportunities • Annual Wellbeing Allowance • New Joiner home working set-up allowance • Additional Paid Leave: Birthday off, Working days between Christmas and New Years Eve • Flexible and hybrid ways of working