SBA Portfolio Manager

🔥 9 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 12%

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TowneBank

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛡️ Insurance

💼 Consulting

🏦 Banking

Insurance • Consulting • Banking

TowneBank is a regional community bank offering a full range of personal, small business, commercial and private banking services across Virginia, North Carolina and South Carolina. The company provides deposit accounts, lending (including mortgages, home equity, auto and commercial loans), treasury and merchant services, credit cards, trust and wealth management, insurance, and digital banking/payments. TowneBank emphasizes local relationship-based service, community engagement, and philanthropic activities while supporting digital channels and merchant/payment solutions for businesses.

📋 Description

• Independently manage and service a portfolio of assigned loans • Determine permitted courses of action under SBA SOP guidelines, federal regulations, and the Bank’s SBA policy • Elevate loans up to 60 days where debt will not be recouped to the appropriate internal business unit • Handle member service telephone calls and inquiries • Log, assign, and track received requests • Review credit reports and other documents affecting repayment ability or payment of SBA loan guarantees • Prepare and submit deferments for review and approval • Retrieve credit files • Use operational controls and decision-making authority to minimize organizational risk • Contribute to organizational projects and improvement initiatives • Reconcile misapplied payments • Ensure mitigation strategies are taken to collect and resolve debts • Prepare monthly status reports • Review loan collateral and recommend appropriate action to secure or dispose of it • Document servicing files with recommendations • Complete member requests such as multi-funding, excluding construction • Adhere to applicable federal laws, rules, and regulations, including AML and BSA requirements • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in business administration or related field or equivalent banking experience • Minimum of 3 - 5 years’ servicing or underwriting experience, preferably with SBA loans • SBA standard operating procedure knowledge required • Jack Henry, E-Tran, and Capital Access Financial System experience preferred • Working knowledge of industry regulations and legislative guidelines • Comprehensive understanding of SBA lending, operations activities, products, and services • Ability to resolve issues, work independently, and meet deadlines • Basic knowledge of bank administration, lending and operations products and services, related State and Federal laws and regulations, and other Bank operational policies and procedures • Excellent verbal and written communication skills • Proficient in Microsoft Office Suite or related software • Excellent organizational skills and attention to detail • Excellent analytical and management skills • Excellent interpersonal skills • Ability to perform the stated physical requirements, including sitting most of the time, close visual acuity, and occasional exertion of up to 10 pounds of force

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