Site Operation Manager

Job not on LinkedIn

🔥 1 minute ago

💵 $120k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

Where this job comes from

Posted on Collaborative Robotics's careers page ↗Collaborative Robotics's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

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Logo of Collaborative Robotics

Collaborative Robotics

11 - 50 employees

🏭 Manufacturing

💼 Consulting

📦 Logistics

💰 $30M Series A on 2023-07

Manufacturing • Consulting • Logistics

Collaborative Robotics is a company focused on advancing the field of collaborative robots, also known as cobots. These robots are designed to work alongside humans, assisting them in various tasks to improve efficiency and safety. The company is committed to building innovative robotic solutions that integrate seamlessly into different work environments, enhancing productivity and transforming industries.

📋 Description

• Lead Deployment Engineers and Robot Specialists at assigned customer sites • Own fleet operational performance, including mission completion, autonomy rate, intervention rate, and uptime • Manage two sites at different stages, with one launching while the other matures • Partner with the Deployment Program Manager, owning floor operations while the program manager owns the customer program • Work with onsite deployment engineers and robot specialists to deliver project milestones • Hire, schedule, coach, and conduct performance management for robot specialists • Be onsite from launch through operational stabilization • Train robot specialists and customer operators for independent site operation • Run daily and weekly operating rhythms with customer floor leadership • Escalate issues to internal support teams • Enforce and improve deployment standards through SOPs, checklists, safety, and change control • Report operational data and issues internally and externally, surfacing trends and risks • Support handover of mature sites to Customer Success • Build teams and operational standards that improve future deployments

🎯 Requirements

• 4+ years of operations leadership with direct reports in a live physical environment • Experience standing up a new site, line, or operation • Proven experience hiring, training, and managing the performance of a frontline team • Technical troubleshooting ability sufficient to work alongside engineers and challenge diagnoses • Comfortable serving as the escalation point on a customer's floor, including outside normal business hours during launch windows • Fluency with operational metrics • Willingness to be resident on site during launch and stabilization windows • Willingness to travel roughly 50%–65%, up to 80% when a site is launching, or relocate to a customer site region • Excellent oral and written communication skills • Ability to work in a fast-paced, collaborative, dynamic startup environment • Must have and maintain US work authorization • Preferred: experience with complex systems/hardware, mobile robots, AGVs, or automation fleet operations • Preferred: Amazon-style operations or area management training, or another structured operations school • Preferred: Lean Six Sigma Green Belt certification or above • Preferred: experience running or handing off operations to a centralized remote operations function • Preferred: background in hospital materials management, 3PL, or high-throughput distribution • Preferred: experience hiring and training a frontline team from the ground up • Preferred: formal safety qualification or experience owning safety for a site

🏖️ Benefits

• Equity • Medical, dental, and vision plans • 401(k) plan • Unlimited paid vacation time • Paid sick leave • Parental leave • Remote work within the US • Equal opportunity employer • Reasonable accommodations for candidates with disabilities

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