Key Account Performance Manager – National

🔥 12 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $80k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Townsquare Ignite

WebsiteLinkedInAll Job Openings

10,000+ employees

🤝 B2B

📣 Marketing

B2B • Marketing • Advertising

Townsquare Ignite is a digital marketing company specializing in data-driven advertising solutions. They offer tailored campaigns to identify and reach hyper-targeted online audiences across various platforms such as desktop, mobile, apps, streaming TV, email, paid search, and social media. With access to major DSPs, Townsquare Ignite seamlessly optimizes campaigns to enhance performance and offers detailed analytics for transparent insights. Their team of experts focuses on delivering creative, strategic, and technically proficient campaigns that prioritize client success and brand awareness.

📋 Description

• Serve as the primary post-sale client-facing contact for key accounts • Build relationships to drive retention, satisfaction, and long-term growth • Understand clients’ business models, verticals, competitive landscapes, customer journeys, and revenue objectives • Lead strategic direction of client campaigns focused on business outcomes, performance, and revenue growth • Provide strategic support across Home Services, Legal, and QSR verticals • Facilitate communication between clients and internal teams regarding goals, deliverables, timelines, and performance expectations • Identify upsell and cross-sell opportunities • Conduct regular performance reviews and provide actionable insights and recommendations • Coordinate campaign setup and launch with Campaign Managers, Search Strategists, Buyers, and Interactive Strategists • Translate client business needs into cohesive digital strategies across appropriate channels • Monitor high-level campaign performance and KPIs after launch • Provide proactive, data-backed recommendations and communicate optimizations, status updates, opportunities, and next steps • Identify opportunities to evolve campaign strategy, expand solutions, and increase investment • Maintain a minimum $3,000,000 book of business • Conduct monthly reporting calls and share reports with all clients • Maintain 95% month-over-month client retention • Onboard at least one new client per month • Participate in regular virtual team meetings with camera on

🎯 Requirements

• 4+ years of experience supporting digital media, key accounts, or national/strategic advertisers • Familiarity with paid search, paid social, programmatic, or multi-channel campaigns • Experience within or supporting Home Services, Legal, QSR, or other performance-driven advertising verticals strongly preferred • Strong understanding of industry-, customer journey-, sales cycle-, and advertiser objective-specific digital strategies and KPIs • Ability to interpret performance data and translate findings into actionable, client-facing insights and recommendations • Strong relationship-building, presentation, and communication skills • Highly organized, with ability to manage a portfolio of high-value accounts across multiple verticals simultaneously • Proactive, consultative mindset with enthusiasm for helping clients grow • Experience working directly with sophisticated advertisers and key client stakeholders preferred • BA/BS degree preferred • Must be eligible to work in the U.S. • Ability to participate in regular virtual team meetings with camera on

🏖️ Benefits

• Commission on directly managed post-live revenue • 3 weeks of PTO • 9 paid holidays • Medical, Dental, and Vision Insurance • 401(k) Retirement Plan • Casual, high-energy work environment • Opportunity for upward mobility • Company provided laptop • Bonus program • Comprehensive training program • Positive and supportive culture • Opportunities for personal and professional development • Remote work arrangement

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