Inside Sales Manager

🔥 2 minutes ago

🏄 California – Remote

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💵 $130k - $150k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⬇️ Inside Sales

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Trace3

Trace3

501 - 1000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Private Equity Round on 2017-06

Consulting • Healthcare • Logistics

Trace3 is an IT consulting organization specializing in AI, data, cloud, and cybersecurity solutions. Founded 20 years ago, the company focuses on empowering organizations to adapt to the evolving IT landscape by providing strategic consulting services and innovative solutions. Trace3 has a strong presence in the technology consulting space, with partnerships in areas such as artificial intelligence, data analytics, cloud solutions, and security consulting. They aim to help businesses run, grow, and transform by leveraging cutting-edge technology to drive results in the data-driven economy. Trace3 is also involved in cloud migration, AI data readiness, and venture capital relations to offer a holistic technology consulting experience.

📋 Description

• Lead regional inside sales representative support strategies • Foster continuous professional growth of the team • Collaborate across departments to innovate tools, refine processes, enhance communication, and improve inside sales efficiency • Manage a team while performing individual inside sales representative responsibilities • Deliver an exceptional Total Customer Experience • Provide leadership, guidance, and coaching to direct reports • Onboard and train new hires • Develop strategic plans with regional teams for unique sales scenarios • Ensure ISR expectations, service level targets, and escalation support are met • Implement feedback and solutions to improve sales administration systems, processes, and tools • Manage inside sales operational performance using sales metrics, KPIs, best practices, and workflows • Review and report on sales activities and value tracking for quotes, backlog, and on-time accounts receivables management • Refine strategies to improve margins and increase revenue • Uncover customer insights and identify customer satisfaction trends • Recommend alternative products and solutions based on cost, availability, or specifications • Process customer quotes, orders, and returns • Monitor and approve sales credits, price adjustments, and special allowances • Remain current on customer preferences and product portfolios • Perform other ISR duties as assigned or necessary

🎯 Requirements

• Jedi level Microsoft Excel skills • Bachelor’s degree from an accredited university in business administrations, supply chain, finance or technical degree preferred • Eight to ten years of experience leading inside or outside sales teams; technology or reseller industry strongly preferred • Management experience in a team-oriented workplace • Outstanding interpersonal employee coaching and development skills • Extensive experience formulating vision and strategy for a sales team • Excellent understanding of sales operations best practices, including KPIs, sales cycle, CRM applications, reporting, forecasting, and sales quotas • Proven ability to work with key stakeholders at client organizations • Ability to recognize and analyze selling approaches, marketing programs, joint value propositions, and business cases around strategic partnerships • Proven track record of effective inside sales capabilities and business development • Effective sales call planning and execution skills • Business acumen to meet revenue, profitability, and customer satisfaction goals • Strong verbal and written communication skills • Ability to write clear, concise emails and speak effectively to multiple organizational levels • Highly organized and detail-oriented • Excellent time management and prioritization skills • Ability to work in a fast-paced, high-volume, evolving work environment • Comfortable meeting deadlines in an entrepreneurial environment

🏖️ Benefits

• Comprehensive medical, dental and vision plans for you and your dependents • 401(k) Retirement Plan with Employer Match • 529 College Savings Plan • Health Savings Account • Life Insurance • Long-Term Disability • Competitive Compensation • Training and development programs • Major offices stocked with snacks and beverages • Collaborative and cool culture • Work-life balance and generous paid time off

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