Area Revenue Manager

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Trailborn Hotels & Resorts

WebsiteLinkedInAll Job Openings

201 - 500 employees

👥 B2C

🏠 Real Estate

🧘 Wellness

B2C • Real Estate • Wellness

Trailborn Hotels & Resorts is a boutique U. S. hotel and resort brand operating distinctive properties in iconic outdoor destinations, from beaches and national parks to ski mountains and wine country. Each property is designed to reflect its local setting and offers curated on-site experiences—restaurants, spas, guided excursions, and amenities—focused on post-adventure relaxation and connection. The company emphasizes sustainability through its Keep Extraordinary initiative, sells stays and gift cards direct to consumers, and is actively expanding to new locations.

📋 Description

• Execute Pricing & Inventory Strategy • Implement pricing, availability, and restriction strategies across all assigned properties as directed by the Area DORM • Load and maintain rate codes, packages, promotions, and inventory controls in SynXis CRS, Duetto, and OPERA PMS • Monitor daily booking pace, pickup trends, and occupancy patterns, flagging anomalies and opportunities to the Area DORM • Ensure rate parity across all channels at all assigned properties on a daily basis • Execute need-period and compression strategies in alignment with Area DORM direction • Support Forecasting & Reporting • Prepare daily, weekly, and monthly performance reports for each assigned property, including pace, pickup, and production summaries • Support the Area DORM in producing rolling forecasts and budget variance analysis across assigned properties • Compile competitive rate shopping data and market intelligence for review during revenue strategy sessions • Maintain accurate OTB (on-the-books) data and segment reporting across all platforms to support portfolio-level decision-making • Maintain System Accuracy & Configuration • Conduct regular system audits across SynXis CRS, Duetto, and OPERA PMS to ensure rate loading accuracy, restriction compliance, and inventory availability • Identify and resolve system discrepancies, rate parity violations, and inventory errors in a timely manner • Support onboarding of new rate plans, packages, or distribution partners as directed by the Area DORM • Ensure all system configurations meet brand distribution standards and Trailborn revenue management guidelines • Coordinate Cross-Functionally at the Property Level • Serve as the day-to-day revenue management point of contact for General Managers and property teams across assigned locations • Collaborate with property Sales and Marketing coordinators on promotions, packages, and need-period activations • Attend and contribute to weekly revenue strategy meetings, providing property-level data and updates to the Area DORM • Support voice channel and reservations teams with current rate availability, restrictions, and upsell guidance • Contribute to Portfolio-Wide Revenue Performance • Identify property-level trends, competitive shifts, and demand signals that may impact the broader assigned portfolio • Share best practices and consistent execution standards across assigned properties to support portfolio-level performance goals • Assist the Area DORM with ad hoc analysis, presentations, and special projects as needed

🎯 Requirements

• Revenue management experience (must have) — 2+ years in hotel revenue management with direct responsibility for pricing, inventory, and channel management • Platform proficiency (must have) — hands-on experience with SynXis CRS, Duetto, and/or OPERA PMS • Strong analytical skills (must have) — ability to interpret booking pace, pickup data, and market trends and translate them into actionable property-level recommendations • Rate parity and distribution knowledge (must have) — experience managing OTA, direct, and GDS channels with a working understanding of parity compliance • Detail-oriented execution (must have) — ability to manage multiple properties simultaneously with accuracy and consistency • Brand distribution experience (preferred) — familiarity with Marriott International or similar brand distribution environments • Communication and collaboration skills (must have) — comfortable working cross-functionally and communicating clearly with General Managers, property teams, and the Area DORM