Service Resource Coordinator

🔥 0 minutes ago

🌵 Arizona, Kansas, +2 more states – Remote

🌵 Arizona – Remote 🌪️ Kansas – Remote 🌲 North Carolina – Remote 🤠 Texas – Remote

💵 $42k - $60.5k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Trane Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

⚡ Energy

🤝 B2B

Manufacturing • Energy • B2B

Trane Technologies is a global industrial company that designs, manufactures and services HVAC, refrigeration and building systems and controls, focusing on energy-efficient climate solutions and sustainability. The company supplies commercial and industrial customers with equipment, controls and field services, operates manufacturing and supply-chain operations worldwide, and emphasizes reducing customers' carbon footprint through initiatives such as its 2030 commitments and the Gigaton Challenge.

📋 Description

• Plan, coordinate, control, and direct activities of operational resources • Coordinate execution of service agreements and repair work • Procure appropriate labor and materials within financial standards • Interact with customers • Communicate with independent service providers • Coordinate job priorities with the Key Accounts Small Commercial team • Coordinate service resources, dispatch, and assign providers to projects • Schedule personnel, materials, subcontractors, and equipment based on project needs, skill sets, and availability • Interact and communicate with internal and external teams • Coordinate operations interaction with Parts Department and Acquisition as necessary • Investigate customer concerns, route them to assigned staff, and respond to special requests • Generate work orders, review project paperwork, forward paperwork to Project Administrators, and generate reports • Process service warranties • Complete tasks required throughout the service operations lifecycle

🎯 Requirements

• Certificate/degree from college or technical school with one (1) year related experience and/or training; or three (3) years of related experience and/or training with HS Diploma/GED • Candidates without a 4-year degree are encouraged to apply; practical experience, relevant skills, and alignment with leadership principles prioritized • Excellent customer service skills and comfort/effectiveness on the phone • Organized, with ability to multitask and prioritize daily interruptions • Strong attention to detail • Knowledge of Word, Excel, Outlook, and Windows • Flexibility to work overtime/weekends, as required • Familiarity with Energy Management Systems, HVAC Systems and/or Temperature Controls preferred

🏖️ Benefits

• Health insurance for employees and family • Holistic wellness programs with generous incentives • Fertility coverage • Adoption/surrogacy assistance • Up to 15 vacation days • Paid holidays • Sick leave • Volunteer leave • Parental leave • 401(k) match • Educational and training opportunities through company programs • Tuition assistance • Student debt support