Service Specialist

🔥 0 minutes ago

🌵 Arizona, Kansas, +2 more states – Remote

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💵 $65.2k - $118.9k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

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Logo of Trane Technologies

Trane Technologies

10,000+ employees

🏭 Manufacturing

⚡ Energy

🤝 B2B

Manufacturing • Energy • B2B

Trane Technologies is a global industrial company that designs, manufactures and services HVAC, refrigeration and building systems and controls, focusing on energy-efficient climate solutions and sustainability. The company supplies commercial and industrial customers with equipment, controls and field services, operates manufacturing and supply-chain operations worldwide, and emphasizes reducing customers' carbon footprint through initiatives such as its 2030 commitments and the Gigaton Challenge.

📋 Description

• Quote and enter service work • Order parts and necessary supplies • Ensure service work is scheduled and executed • Complete assigned projects on time and achieve financial performance and customer satisfaction objectives • Plan and analyze projects, establish schedules and parameters, and set procedures for complex service applications • Create estimates and generate proposals • Enter projects, order and track parts, schedule labor with internal teams and customers, review project completion, and coordinate billing • Enter service estimates, issue purchase orders, and generate work orders • Manage service projects from estimate through completion • Receive and qualify subcontractor proposals • Assist Sales with project development • Communicate with customers, building owners, mechanical contractors, other trades, subcontractors, and field support staff • Investigate customer concerns, implement corrective action, and maintain customer satisfaction • Ensure assigned staff and subcontractors work safely according to Trane and OSHA policies

🎯 Requirements

• Bachelor’s degree or equivalent combination of education and experience • Minimum two (2) years’ experience in project management, HVAC or related preferred • Candidates without a 4-year degree are encouraged to apply; practical experience, relevant skills, and alignment with leadership principles prioritized • Experience and knowledge in contracting processes and estimating associated with HVAC system installation and managing subcontractors preferred • Computer skills are essential • Highly organized and strongly customer service oriented • Less than 5% travel to customer job sites required

🏖️ Benefits

• Health insurance • Holistic wellness programs with generous incentives • Fertility coverage • Adoption/surrogacy assistance • Up to 15 vacation days • Paid holidays • Sick leave • Volunteer leave options • Parental leave • 401K match • Educational and training opportunities through company programs • Tuition assistance • Student debt support

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