Support Specialist

🔥 2 minutes ago

🏈 Ohio, Michigan, +1 more states – Remote

🏈 Ohio – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote

💵 $21 - $65 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Trane Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

⚡ Energy

🤝 B2B

Manufacturing • Energy • B2B

Trane Technologies is a global industrial company that designs, manufactures and services HVAC, refrigeration and building systems and controls, focusing on energy-efficient climate solutions and sustainability. The company supplies commercial and industrial customers with equipment, controls and field services, operates manufacturing and supply-chain operations worldwide, and emphasizes reducing customers' carbon footprint through initiatives such as its 2030 commitments and the Gigaton Challenge.

📋 Description

• Inspect, analyze, troubleshoot, and program customer Building Automation Systems (BAS) using Trane’s cloud-based remote connection • Communicate system findings and suggestions to customers • Identify and implement Energy Conservation Methods (ECMs) and optimization opportunities for customer sites • Support field technicians with controls-related issues while on job sites • Assist internal teams with technical questions • Remotely inspect, troubleshoot, and program customer BAS • Communicate system status to customers and create reports • Provide customer support for emergency calls and triage controls calls • Provide field technician controls support • Identify and implement ECMs and optimization improvements to customer BAS

🎯 Requirements

• High School Diploma or equivalent required • Typically at least 3–5 years of experience in HVAC/Controls • Operating knowledge of Microsoft Office software • Working proficiency with handheld computers such as smartphones and iPads • Previous experience with DDC control systems • Network and IT knowledge preferred • Technical school or formal training preferred • Ability to communicate effectively verbally and in writing • Ability to work remotely in a team environment • Self-motivated and able to work effectively without direct supervision • Strong organizational skills • Strong computer competency • Safety-sensitive role; additional drug screening may be required

🏖️ Benefits

• Health insurance for the employee and family, effective day one • Holistic wellness programs with incentives • Fertility coverage • Adoption/surrogacy assistance • Up to 15 vacation days • Paid holidays • Sick leave • Volunteer leave • Parental leave • 401(k) match • Educational and training opportunities through company programs • Tuition assistance • Student debt support