Strategic Account Manager

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🗽 New York, North Carolina, +3 more states – Remote

🗽 New York – Remote 🌲 North Carolina – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Transportation Insight

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2001

💼 Consulting

🍽️ Food & Beverage

🏭 Manufacturing

💰 Private Equity Round on 2018-09

Consulting • Food & Beverage • Manufacturing

Transportation Insight is a company that provides comprehensive transportation and logistics solutions, enabling clients to optimize their supply chain operations. With a focus on enhancing visibility and reducing costs, the company offers services such as parcel optimization, managed transportation solutions, and strategic analysis using advanced transportation technology. Their expert guidance, data-driven approach, and tailored solutions help businesses streamline logistics, reduce transportation spend, and improve operational efficiencies. Transportation Insight serves as an essential partner, ensuring success and seamless execution across all modes of transport, including parcel, truckload, and less-than-truckload shipments.

📋 Description

• Lead the Client Experience and Delivery of Service between Transportation Insight and assigned clients • Serve as the Internal Voice of the Customer and drive fulfillment of client business needs within commercial agreements to support client retention • Manage and maintain the financial results of the client P&L • Pioneer communication across the organization and collaborate with cross-functional business partners to achieve strategic objectives and milestones • Manage assigned client relationship strategies and advance three-wide, three-deep relationships • Identify upsell opportunities outside current commercial agreement scope and lead internal positioning strategy • Identify freight and supply chain optimization opportunities, including consolidation, mode optimization, network redesign, LEAN opportunities, M&A support, and value stream mapping • Act as subject matter expert on TI service offerings and provide supply chain insight and thought leadership • Oversee and manage support staff, including leading, coaching, and performance management • Own published communications, reports, internal meetings, and business alignment meetings • Provide strategic direction to client services support staff • Delegate and ensure completion of carrier vetting, issue remediation, invoicing, and other tactical responsibilities • Provide transportation rate support for domestic US/Canada bids • Perform transit time, mode comparison, trending, and root cause analyses • Recommend solutions for coverage-deficient freight lanes and continuous improvement in client cost and efficiency

🎯 Requirements

• Bachelor’s Degree in Business Administration or similar field • 5 years of large client experience • 5 years minimum experience with the Transportation Industry • Up to 40% domestic travel for client site visits • Proven experience building client relationships • Ability to partner with and communicate effectively at all levels of the client, including VP/C-suite • Ability to effectively plan and possess strong analytical skills • Excellent written, oral, and presentation skills • Eagerly accept new challenges • Self-managed and motivated

🏖️ Benefits

• Competitive compensation package plus eligibility for associate bonus plan • Paid and floating holidays • Paid health days • Paid time off (PTO) • Paid parental leave • Medical, Dental, Vision, and Pet insurance • 401(k) with Company Matching • Basic and Supplemental Life Insurance • Short-term and Long-term Disability • Mental health aid through our Employee Assistance Program (EAP) • Employee Resource Groups and learning opportunities • Access to professional development resources such as LinkedIn Learning • Referral Program