Client Value Executive – Financial Services, Contact Center Solutions

🔥 0 minutes ago

🌽 Illinois, Wisconsin – Remote

🌽 Illinois – Remote 🧀 Wisconsin – Remote

💵 $75.8k - $126.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TransUnion

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1968

💼 Consulting

📣 Marketing

📦 Logistics

💰 Post-IPO Debt on 2018-04

Consulting • Marketing • Logistics

TransUnion is a global credit information and insights company based in the United States. It offers a range of products and services related to credit monitoring, identity theft protection, and credit report management, including free annual credit reports, fraud alerts, and credit freezing services. TransUnion uses the VantageScore® 3. 0 model to provide credit scores, although lenders may use different models to assess creditworthiness. It provides powerful tools for consumers to manage and understand their credit health, such as credit monitoring with alerts and ID theft insurance. TransUnion serves various industries, including financial services, automotive, and media, and is committed to financial inclusion, data security, and consumer privacy. It also provides business solutions for credit portfolio management, customer acquisition, debt recovery, and fraud prevention.

📋 Description

• Manage and grow a strategic portfolio of Financial Services clients • Build strong client relationships and support day-to-day client needs • Protect and retain existing revenue by understanding client priorities, challenges, and opportunities • Identify growth opportunities within existing accounts • Partner with Sales and internal account teams to expand relationships and drive incremental revenue • Lead Quarterly Business Reviews, ongoing education, and thought leadership around Contact Center solutions • Coordinate cross-functional teams to resolve service, billing, technology, product, and delivery issues • Maintain Salesforce documentation, renewal forecasting, and account planning • Stay current on Financial Services trends, emerging technologies, and competitors • Report directly to the Sales Director

🎯 Requirements

• 5+ years of experience selling or supporting consultative solutions in a technical, complex, and fast-paced environment • Experience managing the full sales cycle from identifying client needs through closing and implementation • Proven track record of retaining and growing a client portfolio • Strong consultative account management and sales skills • Strong client relationship, negotiation, presentation, and project management skills • Ability to communicate complex technical concepts effectively • Highly collaborative, curious, and results-driven • Ability to bring internal teams together, solve client challenges, and drive innovative solutions • Contact Center and data experience are strong pluses • Proficient in Microsoft suite, Salesforce, and financial, usage, and reporting tools • Must be authorized to work in the United States full-time without current or future employer sponsorship

🏖️ Benefits

• Day-one medical, dental, and vision coverage • Supplemental plan options • HSA and FSA accounts • Company-paid basic life and AD&D insurance • Optional voluntary life and AD&D insurance • Short- and long-term disability insurance • Legal plan • Pet insurance • Travel accident coverage • Adoption assistance • Fertility planning coverage • Caregiver support • Dependent Care FSA with possibility of employer match • Complimentary Care@Work membership • Up to 12 weeks of paid parental leave with gradual return eligibility • 401(k) with employer match • Employee Stock Purchase Plan (ESPP) • Financial wellness resources • Career coaching • Optional long-term care insurance • Tuition reimbursement • Flexible time off for exempt employees or paid time off for nonexempt employees • Up to 12 paid holidays per year • Commuter benefits • Employee discounts • Charitable gift matching • Paid volunteer time off • Corporate volunteer events • 24/7 professional therapy, coaching, and emotional well-being support • Guided meditation and physical, mental, social, and financial wellness resources

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