Auto Appraiser

🔥 6 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $63.8k - $105.4k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Travelers

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1853

💼 Consulting

📦 Logistics

🛡️ Insurance

Consulting • Logistics • Insurance

Travelers is a leading insurance company that focuses on providing secure and comprehensive coverage for both individuals and businesses. Their offerings span a wide range of areas including specialty and risk control, technology and analytics, underwriting, and sales. With a strong emphasis on community involvement, diversity, and sustainability, Travelers aims to provide excellent customer service while fostering a culture of continuous learning and professional growth. The company is committed to innovation and helping prepare for the future by planning for the unknown, making it an intellectually stimulating environment. Travelers operates internationally, with a presence in the US, Canada, and Europe, and offers career opportunities ranging from experienced professionals to emerging talents.

📋 Description

• Physically inspect and assess vehicle damage from accidents, weather events, and other covered losses • Conduct virtual or on-site inspections at body shops or customer locations • Perform estimate review work and collaborate with repair facilities • Prepare repair estimates using industry-standard estimating software • Evaluate and settle vehicle total losses by determining actual cash value through market research and comparable vehicle analysis • Negotiate repair costs and settlements with body shops, customers, and third-party claimants • Identify and document pre-existing damage, prior repairs, and potential fraud indicators • Collaborate with claim representatives, body shops, and vendors to coordinate repairs and authorize supplements • Resolve coverage or repair-related issues • Explain the appraisal process, answer questions, and keep vehicle owners informed throughout the claim lifecycle • Adapt to new technology implementations, system upgrades, and digital tool rollouts, particularly AI-related tools • Serve as a technical resource for auto claim staff and advise claim professionals on claim damages • Perform other duties as assigned

🎯 Requirements

• Bachelor’s Degree • Active adjuster license, where applicable • Two years of auto physical damage appraisal experience • Proficient in claims management and estimating software • Advanced skills in Microsoft Office and enterprise technology systems and platforms • Strong verbal and written communication skills • Ability to exercise sound judgement and make effective decisions • Exceptional customer service skills • Strong attention to detail and organizational skills • Ability to manage multiple tasks and prioritize effectively • Demonstrated conflict resolution skills • Ability to manage stress and maintain composure and professionalism under pressure • Basic understanding of insurance principles, terminology, state insurance regulations, and claim handling requirements • Ability to quickly learn from experience and apply it to new situations • High School Diploma or GED required • One year of auto physical damage appraisal or comparable claim-related experience, or successful completion of the required Travelers Claim Representative training program • Valid driver's license

🏖️ Benefits

• Health insurance from the first day of employment for employees and eligible family members • 401(k) dollar-for-dollar matching up to the first 5% of eligible pay, subject to an annual maximum • Paying it Forward Savings Program with employer 401(k) contributions for student loan payments • Pension Plan 100% funded by Travelers • Minimum of 20 days Paid Time Off annually • Nine paid company Holidays • Wellness program with tools, discounts, and resources • Caregiving support resources • Mental health program with free professional counseling services and health coaching • Matching Gift and Volunteer Rewards program • Performance-based cash incentive awards eligibility • Remote work from primary residence, mobile work, and/or nearest Travelers office