Outside Property Associate – Claim Representative

🕒 October 6

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $53.8k - $88.8k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Travelers

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1853

💼 Consulting

📦 Logistics

🛡️ Insurance

Consulting • Logistics • Insurance

Travelers is a leading insurance company that focuses on providing secure and comprehensive coverage for both individuals and businesses. Their offerings span a wide range of areas including specialty and risk control, technology and analytics, underwriting, and sales. With a strong emphasis on community involvement, diversity, and sustainability, Travelers aims to provide excellent customer service while fostering a culture of continuous learning and professional growth. The company is committed to innovation and helping prepare for the future by planning for the unknown, making it an intellectually stimulating environment. Travelers operates internationally, with a presence in the US, Canada, and Europe, and offers career opportunities ranging from experienced professionals to emerging talents.

📋 Description

• Participate in structured virtual, classroom, and on-the-job training covering insurance policies, claim processes, systems, and procedures • Review, investigate, and document 1st party property claims under close supervision • Gather information from policyholders, claimants, witnesses, and third-party providers • Investigate and evaluate relevant facts and documents, including leases, contracts, and by-laws • Determine and apply coverage for building damages according to policy terms • Establish accurate scopes of damages for building and contents losses • Prepare written estimates and/or computer-assisted estimates • Communicate timely and professionally with customers, claimants, and internal stakeholders • Maintain accurate claim activity records in claim management systems • Develop skills and knowledge to independently handle claims after the 9–12 month program • Adapt to new technology implementations, system upgrades, and digital tool rollouts • Participate in the Catastrophe Response Program and deploy to assist customers in other states • Access and inspect all areas of dwellings or structures, including roofs, ladders, attics, crawl spaces, and other tight spaces • Perform other duties as assigned

🎯 Requirements

• High School Diploma or GED and one year of customer service experience • Bachelor’s Degree • Previous internship or work experience in customer service or insurance • Willingness to obtain an active adjuster license where required by state law • Proficient in Microsoft Office (Word, Excel, Outlook) • Willingness to learn claims management and estimating software • Strong verbal and written communication skills • Ability to exercise sound judgement and make effective decisions within established authority • Exceptional customer service skills • Attention to detail and organizational skills; ability to manage multiple tasks and prioritize effectively • Basic conflict resolution skills • Valid driver's license • Ability to carry, set up and climb a ladder weighing approximately 38 to 49 pounds, walk on roofs, and enter tight spaces • Must reside in the assigned Prince George County, MD territory • Ability to obtain and maintain required insurance license(s) and/or UAS Remote Pilot Certification; generally within three months of starting the role • Ability to participate in the Catastrophe Response Program and deploy to other states

🏖️ Benefits

• Health insurance coverage for employees and eligible family members from the first day of employment • 401(k) dollar-for-dollar matching up to the first 5% of eligible pay, subject to an annual maximum • Paying it Forward Savings Program for employees with student loan debt • Pension Plan 100% funded by Travelers • Minimum of 20 days Paid Time Off annually • Nine paid company Holidays • Wellness program with tools, discounts, resources, caregiving support, free professional counseling services, and health coaching • Matching Gift and Volunteer Rewards program