Outside Property Technical Specialist

🔥 0 minutes ago

🌲 Oregon, Washington – Remote

🌲 Oregon – Remote ☕ Washington – Remote

💵 $81.5k - $134.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Travelers

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1853

💼 Consulting

📦 Logistics

🛡️ Insurance

Consulting • Logistics • Insurance

Travelers is a leading insurance company that focuses on providing secure and comprehensive coverage for both individuals and businesses. Their offerings span a wide range of areas including specialty and risk control, technology and analytics, underwriting, and sales. With a strong emphasis on community involvement, diversity, and sustainability, Travelers aims to provide excellent customer service while fostering a culture of continuous learning and professional growth. The company is committed to innovation and helping prepare for the future by planning for the unknown, making it an intellectually stimulating environment. Travelers operates internationally, with a presence in the US, Canada, and Europe, and offers career opportunities ranging from experienced professionals to emerging talents.

📋 Description

• Handle first-party property claims of high severity and complexity up to $150,000, with possible handling of larger losses as business needs require • Investigate, evaluate, estimate and negotiate personal or business property claims • Complete field inspections, scope damages, take photographs, and prepare written or computer-assisted estimates • Use innovative technologies and cost evaluation tools to assess damages • Analyze policies, leases, contracts, by-laws and other documents affecting coverage, damages, business interruption and liability • Secure recorded or written statements • Establish timely and accurate claim and expense reserves • Determine settlement amounts using estimates, actual cash value, replacement value, contractor validation, appraisals, limits and deductibles • Negotiate settlements with contractors, insureds' representatives and other constituents within authority limits • Write denial letters, Reservation of Rights and other complex correspondence • Maintain claim diaries, required data and documentation in claim files • Manage file inventory for timely resolution and comply with state regulations • Provide customer service to insureds, agents, internal customers and business partners • Refer claims to Travelers Investigative Services, Subrogation Unit and Major Case Unit as appropriate • Perform administrative functions including expense accounts and time-off reporting • Mentor and coach less experienced claim professionals • Attend depositions, mediations, arbitrations, pre-trials, trials and other legal proceedings as needed • Obtain experts and assist the Litigation Claim Unit • Participate in the Catastrophe Response Program and deploy to other states when required • Perform other duties as assigned

🎯 Requirements

• Bachelor's Degree • High School Diploma or GED • Three years of Personal Insurance or Business Insurance Property claim handling experience • General knowledge of estimating system Xactimate • Advanced customer service, interpersonal, organizational and time management skills • Advanced ability to work independently • Advanced judgment, analytical and decision-making skills • Advanced negotiation skills • Advanced written, verbal and interpersonal communication skills • Advanced investigative skills • Advanced ability to analyze and determine coverage • Advanced ability to analyze and evaluate damages • Advanced ability to resolve claims within settlement authority • Valid passport • Valid driver's license • Insurance License(s) and/or UAS Remote Pilot Certification may be required; generally required insurance licenses must be obtained within three months of starting • Ongoing continuing education requirements for insurance licenses must be maintained • Ability to access and inspect all areas of a dwelling or structure • Ability to carry, set up and climb a 38- to 49-pound ladder, walk on roofs, and enter tight spaces • Ability to participate in the Catastrophe Response Program, including deployment away for a minimum of 16 days • Must secure and maintain a company credit card

🏖️ Benefits

• Sign-on bonus • Health insurance from the first day of employment for employees and eligible family members • Travelers 401(k) dollar-for-dollar matching up to the first 5% of eligible pay, subject to an annual maximum • Paying it Forward Savings Program for employees with student loan debt • Pension Plan 100% funded by Travelers • Minimum of 20 days Paid Time Off annually • Nine paid company Holidays • Wellness program with tools, discounts and resources • Free professional counseling services, health coaching and other mental health resources • Matching Gift and Volunteer Rewards program • Remote work from a primary residence and/or mobile work • Company credit card required for catastrophe response duty