Manager, Customer Business

🔥 0 minutes ago

🏄 California, Texas, +1 more states – Remote

🏄 California – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $101.6k - $152.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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TreeHouse Foods

WebsiteLinkedInAll Job Openings

10,000+ employees

🍽️ Food & Beverage

🏭 Manufacturing

🛒 Retail

Food & Beverage • Manufacturing • Retail

TreeHouse Foods is a leader in private label snacking and beverages, providing a wide range of food and beverage offerings to retail grocery and foodservice customers across North America. With a focus on operational excellence and market insights, TreeHouse offers custom solutions in multiple product categories such as Baked Goods, Condiments, Snacks, Meals, and Beverages. The company partners with leading grocery retailers and foodservice operators, emphasizing service quality and value for custom brands.

📋 Description

• Maintain strong customer relationships and serve as the primary TreeHouse Foods point of contact for assigned customers. • Manage customer communication, reactions, and expectations. • Resolve customer issues in partnership with Customer Service and Customer Supply Chain. • Gather customer feedback and provide insights and recommendations to the business unit. • Sell the customer-specific value proposition and execute division selling and pricing initiatives. • Represent the customer to business unit teams to develop short- and long-term business opportunities. • Deliver forecast accuracy and support demand planning inputs. • Account for accurate demand plans and inputs into planning tools, address gaps to the customer's annual strategic plan, and develop customer annual operating plans with Commercial Finance. • Work with Customer Service, Customer Supply Chain, and Sales Leadership to limit allocation risk. • Monitor the customer book of business and analyze whitespace opportunities to address core SKU voids. • Accountable for overall customer performance, forecast accuracy, and achievement of annual revenue and margin goals. • Manage customer relationships, support customer-supplier scorecard performance, and partner cross-functionally to resolve issues, identify growth opportunities, and execute sales and pricing initiatives.

🎯 Requirements

• Bachelor’s degree in Business, Finance, or a related field is required. • Minimum of 5+ years of business experience in sales or a related field is required. • Retail grocery channel experience is required. • Excellent oral, written, and interpersonal communication skills are required. • Effective relationship-building skills are required. • Strong analytical skills, including the ability to use data to drive product and pricing strategies and understand impacts on production forecasts, are required. • Solid financial acumen, including understanding of P&L and pricing implications to optimize bid strategies and trade funding, is required. • Proficiency in Microsoft Office is required. • Experience with Salesforce, Circana Unify+, business intelligence tools, ERP systems, and SharePoint is preferred. • Strong management, problem-solving, multitasking, prioritization, and stakeholder communication skills are required. • The ability to translate insights and analytics into customized strategic account plans is required. • Travel 20-60% is required.

🏖️ Benefits

• Competitive compensation and benefits program with no waiting period – you’re eligible from your first day! • 401(k) program with 5% employer match and 100% vesting as soon as you enroll. • Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays). • Leaders who are invested in supporting your accelerated career growth • Paid training • Tuition reimbursement • Robust educational platform – DevelopU – with more than 10,000 free courses • Inclusive working environment • Employee Resource Groups • Wellness and employee assistance programs