Ultrasound Dispatcher

🔥 1 minute ago

🤠 Texas – Remote

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💵 $15 - $17 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of TridentCare

TridentCare

1001 - 5000 employees

🏥 Healthcare

🤝 B2B

Healthcare • B2B

<TridentCare> TridentCare is a national provider of mobile and on-site diagnostic healthcare services, delivering digital X‑ray, ultrasound, EKG, laboratory/phlebotomy, and vascular access (PICC) services directly to patients in skilled nursing facilities, assisted living and hospice, at-home settings, correctional/behavioral facilities, government agencies, and commercial sites. The company emphasizes licensed, certified clinicians, strict regulatory accreditations (ACR, CLIA, CAP, COLA), and technology-enabled workflows via its TridentConnect EMR integrations and HITRUST‑certified platforms to streamline diagnostics and protect patient data. TridentCare partners primarily with healthcare providers and agencies to expand access, improve operational efficiency, and maintain continuity of care.

📋 Description

• Dispatch sonographers to the appropriate geographic areas • Distinguish same-day and scheduled services • Identify and prioritize STAT, ASAP, and priority cases • Communicate and report problems to the Supervisor and Field Manager • Assist technologists with directions, case types, client information, and other daily needs • Assist customer service representatives with client-order overflow when required • Call facilities to schedule examinations and verify diagnoses and symptoms • Communicate preparation directions to nursing staff when necessary • Coordinate diagnosis codes and ultrasound study types to dispatch the appropriate technologist • Learn and apply Medicare diagnosis and scheduling guidelines • Maintain knowledge of medical insurance acceptance policies • Verify cases after technologist completion and communicate technical issues to the Supervisor • Maintain knowledge of the assigned dispatch area's geography • Schedule fixed physician sites and prisons weekly • Keep fixed-site contact lists current • Create work orders from telephone or fax requests • Fax final reports to facilities upon request

🎯 Requirements

• Minimum typing speed of 35 wpm • Novice English written/verbal skills • Intermediate medical terminology knowledge • Some knowledge of dispatch and routing • Intermediate customer service skills • Intermediate communication skills • Novice computer skills • Ability to work as a team member • Detail-oriented and capable of completing tasks thoroughly

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