Licensed Supervisor, Care Management

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $74.3k - $99.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Trillium Health Resources

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Trillium Health Resources is a leading specialty care manager (LME/MCO) for individuals with serious behavioral health, intellectual/developmental disabilities, and traumatic brain injury in North Carolina. The organization is committed to investing in the health and well-being of the communities it serves, providing services such as preventive health screenings, crisis intervention, and tailored care management. Trillium focuses on enhancing access to mental health and substance use services for its members and ensuring support for vulnerable populations.

📋 Description

• Oversee a team providing integrated, whole-person care within a managed care environment • Supervise staff, including day-to-day responsibilities, performance management, development, and time and attendance • Ensure staff use established workflows to complete comprehensive assessments and care plans • Establish and maintain a team-based, person-centered approach to care coordination addressing physical, behavioral, and social health needs • Monitor team performance metrics, caseload distribution, and quality indicators • Ensure quality service delivery and compliance with regulatory and accreditation standards • Coordinate care for members with complex needs • Provide clinical supervision and guidance using professional licensure to support care planning and clinical decision-making • Resolve complex member cases • Provide coaching, education, and guidance to staff for continuous improvement and professional development • Work and be available at the remote location from 8:30am–5:00pm and travel within the community for meetings as needed

🎯 Requirements

• Associate's degree (RN only) and three (3) years experience providing care management, case management, or care coordination to the MH/SU/IDD population; OR Bachelor's degree (RN only) and three (3) years experience providing care management, case management, or care coordination to the MH/SU/IDD population; OR Master's degree and fully licensed LCSW, LCMHC, LPA, LMFT, or RN and three (3) years experience providing care management, case management, or care coordination to the MH/SU/IDD population • Fully licensed in the State of North Carolina as one of the following: LCSW, LCMHC, LPA, LMFT, LCAS or RN • If applying with an Associate’s or Bachelor’s degree, you must be fully licensed in the state of North Carolina as an RN • Valid driver's license • Must reside within Trillium’s catchment area of North Carolina: Anson, Bertie, Beaufort, Bladen, Brunswick, Camden, Chowan, Carteret, Columbus, Craven, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Guilford, Halifax, Hertford, Hoke, Hyde, Jones, Lee, Lenoir, Martin, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Randolph, Richmond, Robeson, Sampson, Scotland, Tyrrell, Warren, Washington, Wayne, Wilson • Must be able to travel within catchment as required • All candidates must pass a drug test as a condition of employment • Preferred: Degree in Human Services field • Preferred: At least one (1) year supervisory experience with two (2) or more staff • Preferred: Experience with an MCO, Health Plan, or managed-care care management • Resume must include employer name, dates of service (month/year), average hours worked per week, essential job duties, education details, and licensure/certification information

🏖️ Benefits

• A collaborative, mission-driven work environment • Competitive benefits and work-from-home options for most positions • Opportunities for professional growth in a diverse inclusive culture • Flexible work schedules with some roles with management approval • Work-from-home options available for most positions • Health Insurance with no premium for employee coverage • Flexible Spending Accounts • 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year • NC Local Government Retirement Pension (defined-benefit plan) • 401k with 5% employer match and immediate vesting • Public Service Loan Forgiveness (PSLF) qualifying employer • Quarterly stipend for remote work supplies