Quality Management Specialist II – IDD

🔥 0 minutes ago

🌲 North Carolina – Remote

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💵 $56.3k - $69.9k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

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Logo of Trillium Health Resources

Trillium Health Resources

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Trillium Health Resources is a leading specialty care manager (LME/MCO) for individuals with serious behavioral health, intellectual/developmental disabilities, and traumatic brain injury in North Carolina. The organization is committed to investing in the health and well-being of the communities it serves, providing services such as preventive health screenings, crisis intervention, and tailored care management. Trillium focuses on enhancing access to mental health and substance use services for its members and ensuring support for vulnerable populations.

📋 Description

• Ensure services for members receiving HCBS Residential, Day Support, and Supported Employment are monitored during the member's plan year • Ensure monitoring requirements for Innovations Waiver services are followed • Ensure compliance with the final HCBS rule • Assess and monitor services and work with the Care Management team to ensure quality support and adherence to waiver requirements • Monitor services for compliance with state standards, waiver requirements, and Medicaid regulations • Review service documentation and claims • Promote satisfaction with services through ongoing communication and timely follow-up on concerns and issues • Conduct announced and unannounced monitoring visits to members, including nights and weekends as needed • Monitor services through direct observation, telephone contact, email, and other methods in all settings

🎯 Requirements

• Must meet Qualified Professional (QP) status per NC requirements through one of the listed qualifying pathways • Fully licensed by the NC governing board regulating human services professions; OR fully licensed RN licensed to practice in North Carolina, plus four years of full-time MH/DD/SA population experience • Master's degree in a human service field plus one year of full-time MH/DD/SA experience, or qualifying supervised substance-abuse counseling experience • Bachelor's degree in a human service field plus two years of full-time MH/DD/SA experience, or qualifying supervised substance-abuse counseling experience • Bachelor's degree in another field plus four years of full-time MH/DD/SA experience, or qualifying supervised substance-abuse counseling experience • If serving members with LTSS needs, at least two years of prior LTSS and/or HCBS coordination, care delivery monitoring, and care management experience • Valid driver's license • Must reside within Trillium's North Central Region: Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrrell, Washington, or Wilson counties • Must be able to travel within the catchment as required • Professional experience with individuals with IDD or TBI Innovations populations preferred • All candidates must pass a drug test as a condition of employment

🏖️ Benefits

• A collaborative, mission-driven work environment • Competitive benefits • Work-from-home options for most positions • Opportunities for professional growth in a diverse inclusive culture • Flexible work schedules available for some positions with management approval • Health Insurance with no premium for employee coverage • Flexible Spending Accounts • 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year • NC Local Government Retirement Pension (defined-benefit plan) • 401k with 5% employer match and immediate vesting • Public Service Loan Forgiveness (PSLF) qualifying employer • Quarterly stipend for remote work supplies

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