Supervisor, Care Management

🔥 3 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $64.7k - $86.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Trillium Health Resources

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Trillium Health Resources is a leading specialty care manager (LME/MCO) for individuals with serious behavioral health, intellectual/developmental disabilities, and traumatic brain injury in North Carolina. The organization is committed to investing in the health and well-being of the communities it serves, providing services such as preventive health screenings, crisis intervention, and tailored care management. Trillium focuses on enhancing access to mental health and substance use services for its members and ensuring support for vulnerable populations.

📋 Description

• Provide direct supervision and oversight for an assigned team of localized, multidisciplinary professionals supporting members with intellectual/developmental disabilities or traumatic brain injury • Ensure staff use Trillium Connections workflows to complete comprehensive care-management assessments and care plans as members’ care needs change • Establish a team-based, person-centered approach to coordinating members’ physical health, behavioral health, and social-determinant-of-health needs • Ensure care coordination is performed effectively, efficiently, and in accordance with NCQA procedures • Monitor teams to help ensure integrated care through multidisciplinary collaboration with members, caretakers/legal guardians, PCPs, behavioral-health and IDD providers, specialists, nutritionists, pharmacists, and others • Apply evidence-based and industry-standard practices to develop processes, procedures, and workflows for effective care coordination and management

🎯 Requirements

• Bachelor’s degree or licensure as an RN, and five (5) years of experience providing care management, case management, or care coordination to complex individuals with I/DD or TBI; OR Master’s degree in a human services field or licensure as an RN, and three (3) years of experience providing care management, case management, or care coordination to complex individuals with I/DD or TBI • Valid driver’s license • Must reside in North Carolina and within 75 miles of Trillium’s Midstate Region, including Anson, Guilford, Montgomery, Randolph, and Richmond counties • Must be able to travel within catchment as required • Work experience focused on working with Innovations Waiver (preferred) • Minimum of two (2) years of experience supervising a team (preferred) • All candidates must pass a drug test as a condition of employment

🏖️ Benefits

• A collaborative, mission-driven work environment • Competitive benefits and work-from-home options for most positions • Opportunities for professional growth in a diverse inclusive culture • Health Insurance with no premium for employee coverage • Flexible Spending Accounts • 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year • NC Local Government Retirement Pension (defined-benefit plan) • 401k with 5% employer match and immediate vesting • Public Service Loan Forgiveness (PSLF) qualifying employer • Quarterly stipend for remote work supplies • Typical working hours: 8:30 am – 5:00 pm • Work-from-home options available for most positions