Supervisor, Specialized Services

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🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $64.7k - $86.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Trillium Health Resources

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Trillium Health Resources is a leading specialty care manager (LME/MCO) for individuals with serious behavioral health, intellectual/developmental disabilities, and traumatic brain injury in North Carolina. The organization is committed to investing in the health and well-being of the communities it serves, providing services such as preventive health screenings, crisis intervention, and tailored care management. Trillium focuses on enhancing access to mental health and substance use services for its members and ensuring support for vulnerable populations.

📋 Description

• Manage the implementation of Tailored Care Management (TCM) for members on the Registry of Unmet Needs (RUN) • Oversee staffing and supervision of team members • Participate in hiring staff • Assist with orientation and training of staff • Evaluate staff and provide disciplinary recommendations as required • Maintain staff productivity and efficient use of resources • Assist with the development, evaluation, and refinement of procedures and processes • Ensure compliance with agency policies and procedures, URAC, NCQA, NC Medicaid, and DMH/DD/SAS • Use data resources to evaluate performance, identify patterns or trends, and ensure adherence to regulatory guidelines • Maintain a working knowledge of Managed Care • Collaborate with other Trillium units/departments and external partners • Travel within the catchment area as required

🎯 Requirements

• Bachelor's degree in Human Services field and a minimum of five (5) years' experience with BH/MH and/or IDD populations; OR fully NC licensed RN and a minimum of five (5) years' experience with BH/MH and/or IDD populations • Master's degree in Human Services field and a minimum of three (3) years' experience with BH/MH and/or IDD populations; OR fully NC licensed RN and a minimum of three (3) years' experience with BH/MH and/or IDD populations • Must have a valid driver's license • Must reside within Trillium's Catchment area, including Anson, Bertie, Beaufort, Bladen, Brunswick, Camden, Chowan, Carteret, Columbus, Craven, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Guilford, Halifax, Hertford, Hoke, Hyde, Jones, Lee, Lenoir, Martin, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Randolph, Richmond, Robeson, Sampson, Scotland, Tyrrell, Warren, Washington, Wayne, and Wilson counties • Must be able to travel within catchment as required • Advanced degree in Human Services preferred • All candidates must pass a drug test as a condition of employment • Resume must include employer name, dates of service, average hours worked per week, and essential job duties • Resume must include education details: degree type, date awarded, institution, and field of study • Resume must include licensure/certification information, if applicable

🏖️ Benefits

• A collaborative, mission-driven work environment • Competitive benefits and work-from-home options for most positions • Opportunities for professional growth in a diverse inclusive culture • Flexible work schedules available for some positions with management approval • Work-from-home options available for most positions • Health Insurance with no premium for employee coverage • Flexible Spending Accounts • 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year • NC Local Government Retirement Pension (defined-benefit plan) • 401k with 5% employer match and immediate vesting • Public Service Loan Forgiveness (PSLF) qualifying employer • Quarterly stipend for remote work supplies