Advisor, HRSS Tier 2 Employment Administration

🔥 23 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $27 - $41 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 0%

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Trinity Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🤝 Non-profit

🏨 Hospitality

🔥 Funding within the last year

💰 $20k Grant - Trinity Health on 2025-10

Healthcare • Non-profit • Hospitality

Trinity Health is one of the largest not-for-profit, faith-based healthcare systems in the United States. With approximately 127,000 colleagues and over 38,300 physicians and clinicians, it provides a wide range of medical services and care to diverse communities across 26 states. The organization emphasizes its mission-driven, faith-based values, community impact, employee benefits, and career opportunities including travel nursing through its FirstChoice program. Headquarters are listed in Livonia, Michigan. Trinity Health focuses on patient care, community health, and supporting a large workforce of clinical and non-clinical staff.

📋 Description

• Manage complex employment transactions, ensuring data accuracy and resolving high-level escalations • Oversee promotions, job changes, supervisor organization, mass changes, EIB workflows, eligibility decisions, and MTA support • Deliver high-quality colleague service through case management and phone interactions • Resolve cases while maintaining SLA standards for colleague inquiries • Track and log issues and notes in the case management system • Respond to HR inquiries involving benefits administration, HRIS systems, and policy interpretation • Serve as subject matter expert for complex Workday employment transactions and escalations • Oversee end-to-end MTA workflows supporting employee time-away programs • Provide system-wide training, guidance, and peer shadowing for employment processes • Perform auditing and data validation for employment actions and related EIBs • Conduct root cause analysis and develop data-driven solutions • Manage vendor relationships and coordinate with ministries, boards, vendors, and cross-functional partners • Identify process improvement opportunities and improve workflows • Support ad hoc projects, strategic initiatives, requirements, timelines, and deliverables • Apply change management practices to support adoption of new processes and system changes • Mentor peers and contribute to continuous improvement and cross-functional work

🎯 Requirements

• Bachelor's Degree or equivalent level of experience • 3-4 years previous human resources and/or related corporate compliance experience • Experience with Workday, vendor management, and case management systems • A CEBS or PHR, SHRM-CP certification is preferred • Ability to research, collect, compile, synthesize, and analyze information • Ability to create reports and graphical data presentations • Knowledge of HRIS processes and downstream impacts on benefits and pay • Working knowledge of applicable federal, state, and local laws/regulations • Ability to follow tasks through to completion and manage concurrent tasks/projects • Ability to use a computer and other technology • Ability to lift a maximum of 15 pounds unassisted

🏖️ Benefits

• Equal Opportunity Employer commitment • Safe working environment • Training, guidance, and peer shadowing opportunities • Participation in process improvement, projects, and change management initiatives