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Field Service Representative

Job not on LinkedIn

🔥 17 hours ago

🦀 Maryland – Remote

infoinfo

💵 $100k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on TriStar CAD & PLM Solutions's careers page, not through a job board

First seen by Remote Rocketship 17 hours ago

Still open on TriStar CAD & PLM Solutions's site. Checked 2 hours ago.

Logo of TriStar CAD & PLM Solutions

TriStar CAD & PLM Solutions

51 - 200 employees

💼 Consulting

🏭 Manufacturing

Consulting • Manufacturing

TriStar CAD & PLM Solutions is dedicated to helping manufacturing companies leverage product lifecycle management (PLM) to gain a competitive edge. Founded in 1988, the company specializes in delivering turnkey solutions that involve business process consulting, system selection, and user training. TriStar's mission centers around understanding unique product development approaches, connecting teams, automating tasks, and simplifying workflows to deliver efficiency and innovation. They collaborate with leading organizations to implement PLM solutions, focusing on creating a streamlined information ecosystem that aligns with business strategies.

📋 Description

• Collaborate with military customers to gain a full understanding of their operational needs and/or issues(s) to be resolved • Effectively manage time to respond to service calls in a timely fashion • Complete system installations, troubleshooting procedures, and perform system operational checks • Troubleshoot and resolve technical issues as they occur • Provide system administrative support and possible training to technical users • Work with software integration team to test and deploy new software releases

🎯 Requirements

• Bachelor's degree in Information Technology • Ability to obtain a CompTIA Security Plus certification prior to starting • Must have prior military experience (MOS 5974 preferred), familiar with the software maintainer side of Marine Corps software systems • Willing to travel CONUS or OCONUS • Ability to identify issues and research fixes • Experience with Networking, VMWare, physical servers, switches, and routers • Self starter, able to work well within a team environment, having good interpersonal skills, and ability to work effectively with customers • Willing to work off-hours as specific needs dictate and willing to assume more responsibility as required • Up to 35% travel to Camp Lejeune, Charleston, Maryland, etc. • Must be a US Citizen • Must possess active DoD Secret Clearance or the ability to obtain one

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