Retail Communications Specialist

🔥 12 hours ago

🐊 Florida – Remote

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⏰ Full Time

🟠 Senior

🔴 Lead

🗣️ Communications

👻 Ghost score 11%

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Logo of Trulieve

Trulieve

5001 - 10000 employees

Founded 2016

🏥 Healthcare

🍽️ Food & Beverage

⚕️ Healthcare Insurance

Healthcare • Food & Beverage • Healthcare Insurance

Trulieve is a fast expanding cannabis organization dedicated to helping patients regain their quality of life through medicinal and recreational marijuana. The company prides itself on diversity, social responsibility, and innovation within the cannabis industry, and offers various career opportunities across corporate, production, and retail sectors.

📋 Description

• Develop and distribute key retail communications with Retail Field Operations Managers • Manage and maintain internal communication platforms, including The Joint and Retail SharePoint sites • Ensure clarity and accessibility of resource materials using Zendesk Resource Management • Support business partners in developing, documenting, and enhancing SOPs • Facilitate communication and collaboration between departments to improve operational workflows • Conduct field visits as needed to support operations and reinforce process knowledge • Recommend operational improvements and support growth initiatives to the Retail Communications Supervisor • Assist in developing SOPs to increase efficiency within designated regions • Partner with Retail Field Operations and Field Training teams on product and process initiatives • Manage special projects and other assigned responsibilities

🎯 Requirements

• Associate degree preferred • Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel) • Experience in retail operations or customer service is a plus • Track record of meeting deadlines and delivering results • Deep understanding of retail and retail support roles • Skills in process improvement, documentation, attention to detail, time management, and organization • Ability to work independently in a fast-paced environment and collaborate with individuals at various seniority levels • Effective communication skills in conversational English • Ability to operate electronic equipment and follow safety procedures • Ability to comprehend and follow written and oral instructions • Valid driver’s license and successful MVR background check • Successful level 1 and level 2 background checks • Must be at least 21 years of age • Ability to function independently, demonstrate flexibility and personal integrity, and work effectively with residents, personnel, and support agencies • Ability to work with patrons of different ages and abilities, including those experiencing emotional distress or displaying a hostile attitude • Ability to occasionally move throughout the entire facility, including tight spaces • Ability to accurately communicate and exchange sensitive information, observe details at varying ranges, and operate computing devices • Ability to push/pull, lift/carry, and position objects up to 50 lbs.; ascend/descend stools, ladders, or steps; and crouch, stoop, kneel, or crawl • Visual and auditory acuity with or without aids • Ability to remain seated frequently • Availability for 45+ hours weekly, occasional evenings, weekends, and holidays • Ability to travel 10%-20% of the work schedule

🏖️ Benefits

• Comprehensive benefits package • Paid time off • Flexible hours depending on business needs

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