Healthcare Customer Service Representative

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $16 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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TTEC

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

📣 Marketing

📦 Logistics

💼 Consulting

💰 $1.5G Post-IPO Debt - TTEC on 2021-11

Marketing • Logistics • Consulting

TTEC is a global customer experience and business process outsourcing company that combines people and technology to deliver customer service, sales, and digital solutions for other organizations. It operates contact centers, remote work programs, talent acquisition and training services, and technology-enabled workforce management to support clients across industries. TTEC emphasizes employee experience, diversity and inclusion, and offers roles ranging from customer service and sales to technology and licensed insurance agents.

📋 Description

• Bring your passion and strong product and brand knowledge to recommend upgrades to their health plans • Conduct research and do outbound calls to provide answers for customers regarding general health care benefit and eligibility questions, enrollment status requests for new and existing members • Assist members with logging into and understanding the functionality of their online health account, locating doctor and facility information

🎯 Requirements

• 6 months or more of customer service experience • Integrity to follow HIPAA guidelines on maintaining patient privacy • High school diploma or equivalent • Computer experience • High speed internet (> 15 mbps) • While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)

🏖️ Benefits

• Supportive of your career and professional development • An inclusive culture and community minded organization where giving back is encouraged • A global team of curious lifelong learners guided by our company values • Health and wellness incentives • PTO • Tuition reimbursement