Platform Operations Engineer

🕒 May 6

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Turquoise Health

51 - 200 employees

Founded 2020

☁️ SaaS

🤝 B2B

📋 Compliance

💰 $30M Series B - Turquoise Health on 2024-01

SaaS • B2B • Compliance

Turquoise Health is a healthcare transparency platform and SaaS company that aggregates, standardizes, and publishes hospital and health plan pricing data to make healthcare costs accessible and actionable. It provides machine-readable price files, patient cost-estimate tools, contracting and analytics software, and compliance solutions to hospitals, health systems, payers, employers, and life sciences organizations. The company’s products help organizations meet regulatory price-transparency requirements, compare provider costs, and enable consumers and enterprise customers to make cost-conscious healthcare decisions.

📋 Description

• Support the Platform Infrastructure - Help manage and scale our container environment on Amazon EKS, implement GitOps workflows using ArgoCD, and maintain CI/CD pipelines through GitHub Actions to ensure that deployments are fast, consistent, and automated. • Build for Reliability - Define and track SLIs and SLOs, lead incident response including on-call rotations, root cause analysis, and post-mortems, and contribute to disaster recovery planning to keep our systems highly available. • Drive Observability - Design and maintain our monitoring and logging stack using Datadog, Sentry, and CloudWatch — giving engineering teams clear visibility into system health and performance before problems reach users. • Shape the Platform's Future - Collaborate on architectural decisions, build internal tooling and self-service workflows that make the platform easier to operate, and contribute meaningfully to how we scale and evolve our infrastructure

🎯 Requirements

• 3+ years in SRE, DevOps, or Cloud Infrastructure • Confident working with core AWS services (VPC, IAM, EKS, RDS) and a strong understanding of cloud networking and security best practices. • Expert in using Infrastructure as code with Terraform, CloudFormation, or Crossplane • Proficient with GitHub and GitHub Actions as a core component of your CI/CD and automation pipelines- not just for source control • Experienced with running Kubernetes clusters in production and managing application deployments through GitOps workflows (ArgoCD/Flux) and Helm Charts, • Proficient with observability tooling such as Datadog, Sentry, CloudWatch, Grafana to include building alerts, dashboards, and log pipelines. • Experience writing solid Python scripts to glue systems together, automate infrastructure tasks, or handle custom workflows. • Comfortable working independently in a remote setup, asking questions when needed, and keeping momentum without being micromanaged. • Bachelor’s degree in Computer Science, Engineering, or equivalent experience. • Nice to haves: Certifications: AWS, Kubernetes, Terraform or Python

🏖️ Benefits

• Competitive pay with equity options • Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options • Company-sponsored disability & life insurance • Unlimited PTO • 401(k) + 4% Matching • Fully remote work + flexible working hours • $750 work-from-home setup budget • Paid biannual in-person company summits • Quarterly $150 co-hanging stipend to meet up with coworkers • Monthly $100 health and wellness benefit • Generous paid family leave • Annual $1,200 learning & development stipend

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