Director, Sales Business Partner

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🏄 California, Colorado, +9 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🍁 Vermont – Remote ☕ Washington – Remote

💵 $171.1k - $251.6k / year

⏰ Full Time

🔴 Lead

🤑 Sales

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Lead and develop SBPs establishing role clarity & consistency, clear goals and expectations to deliver proactive, strategic impact for GTM success. • Build a high-performance culture focused on collaboration, accountability and growth. • Instill a “think like a salesperson” approach ensuring your team is aligned and in-tune with the sales leader's needs, challenges and opportunities. • Serve as the SBP to a multi-billion dollar business delivering the same capabilities expected of your team. • Business partner to GTM leaders; challenge the status quo. • Shape & execute business strategy to address risks / obstacles / opportunities. • Translate strategy into actionable operational plans & execute. • Voice of sales in cross-functional initiatives. • Execute operational cadences. • Manage forecast and pipeline health; drive predictability for month/quarter/year. • Provide business performance insights; facilitate decision-making. • Produce recurring & ad hoc exec business updates. • Engage & deliver on localized planning & sales ops activities (e.g. headcount, Annual Planning, New Year Readiness, Account Movements, Terr & Quota operationalization) in alignment with Strategic Operations peer function. • Drive local implementation & adoption of transformational programs and sales initiatives. • Identify, plan and execute according to local needs. • Collaborate closely with Strategic Sales Ops peers to ensure SBPs adhere to and execute Strategic Ops defined “playbook” on how we run and plan the business. • Act as a key feedback loop for Sales Operations, ensuring that insights from sales leaders are integrated into our capabilities and broader operational planning. • Partner cross-functionally with sales, finance, HR, systems, marketing, product and other teams to align strategies, execution and deliver on business outcomes.

🎯 Requirements

• 10+ years of experience in sales operations, sales, strategy consulting; minimum 2+ years directly partnering with senior software/tech sales leaders ($1B+ sales orgs). • Sales Operations related experience in consumption / usage models is preferred • Demonstrated experience leading and developing a high-performing sales business partner function supporting senior sales leaders; including direct people management responsibilities • Proven ability to champion a “think like” a sales leader mindset, anticipate sales leaders’ needs and drive execution. • Deep knowledge of sales strategy, GTM models, planning and operations for large-scale, growth sales organizations. • Exceptional leadership, communication and interpersonal skills with ability to influence and align senior leadership and teams. • Customer centric approach with a focus on integrating customer insights and sales know-how into business strategy and execution. • Exceptional problem-solving skills, analytical mindset, and ability to navigate ambiguity • Ability to lead through influence, drive change and build cross-functional alignment at all levels of the organization. • Strong proficiency in sales planning and operations including sales coverage, segmentation, territory carving, sales compensation strategy and other functions required to partner successfully with peer Strategic Operations function. • Champion a “win as a team” mindset, creating an environment where team members support each other, celebrate successes and have fun while driving results. • Bachelor’s Degree or equivalent years' of experience; graduate degree a plus.

🏖️ Benefits

• Health care insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave