Principal, R&D Strategy – Operations

Job not on LinkedIn

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🏄 California, Colorado, +9 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🍁 Vermont – Remote ☕ Washington – Remote

💵 $171.1k - $251.6k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Drive strategic initiatives across R&D • Lead executive communications for Product and Engineering • Own R&D narratives for monthly and quarterly business reviews, board updates, cross-functional updates and executive communications • Turn complex technical work into clear, concise writing for senior leaders • Lead strategic projects prioritized by the CPTO and executive team • Partner on annual and quarterly planning cycles and mid-year retrospectives • Track team progress through Release Council and surface risks early • Support the R&D/GTM interlock and shape communications to GTM teams • Define and drive adoption of lean R&D processes • Partner with Finance and Data teams to automate product and business metrics • Identify change management opportunities across a decentralized R&D organization

🎯 Requirements

• Bachelor’s degree in Computer Science, a related field or equivalent practical experience • 10+ years of experience across product, engineering and process/program management • Experience in a leadership capacity, leading teams directly or through influence • Experience leading programs or product operations for B2B SaaS, PaaS or equivalent • Track record of delivering high-impact, highly cross-functional programs end to end • Outstanding written and verbal communication that drives executional impact at scale • Ability to distill complex detail into an executive narrative • Ability to build trust and exchange ideas across organizational boundaries • Excellent problem-solving, negotiation, and organizational skills • Ability to thrive in a fast-paced, evolving, ambiguous environment • Desired: Master’s in computer science, engineering or business administration • Desired: Experience leading change management in B2B SaaS

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program • Equity plan eligibility • Corporate bonus plan eligibility • Health care insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Approximately 5–10% travel to connect in person • Volunteering and donation efforts supported • Remote-first work