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Sales Operations Planning Analyst

🔥 9 minutes ago

🇺🇸 United States – Remote

💵 $128.6k - $188.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Logo of Twilio

Twilio

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Lead annual and semi-annual target-setting cycles for the global sales organization • Present target proposals, growth opportunities, and complex data insights to senior leadership using clear, data-backed narratives • Develop and refine the sales customer segmentation model • Extract actionable insights from large, complex datasets using advanced analytical and statistical methods to optimize revenue efficiency • Collaborate with Sales, Finance, Product, Systems, and HR to align operational metrics with corporate strategy • Develop, maintain, and automate dashboards and reporting to track planning outcomes, including target accuracy and territory outcomes • Travel occasionally for project or team in-person meetings as required

🎯 Requirements

• 6+ years of combined experience in Strategic Operations, Sales Operations, Revenue Operations, or Data Analytics within a fast-paced technology environment • Proven track record of leading target-setting cycles and planning frameworks for a GTM organization • Hands-on expertise in data visualization tools such as Tableau or Looker • Ability to translate complex analytical findings into strategic, business-focused recommendations for leadership • Strong project management skills, including experience managing cross-functional dependencies and scoping requirements • Deep understanding of core GTM processes and metrics, including productivity, pipeline conversion, and forecasting • Proficiency in SQL and relational database concepts is desired • Experience using Python or R for statistical analysis and modeling is desired • Excellent written and verbal communication skills are desired • Ability to influence and build effective working relationships with all levels of the organization is desired

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare insurance • Retirement savings program • Equity plan eligibility • Corporate bonus plan eligibility • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Support for employee volunteering and donation efforts

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