Senior Director, Analyst Relations

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Twilio

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Set the global analyst relations strategy across our core and emerging portfolio. • Build and nurture deep, trust-based relationships with tier-one firms and key industry consultants. • Identify high-impact opportunities to amplify our story beyond traditional coverage and reports. • Drive the end-to-end strategy and content submission process for major market reports. • Act as a trusted advisor to senior executives and product leaders. • Scale and optimize the AR function, improving organizational structures and managing budgets.

🎯 Requirements

• 15+ years of tech experience within B2B SaaS, developer platforms, or data infrastructure. • A proven track record of managing and securing leadership positioning in major analyst reports (Gartner, Forrester, IDC) and executing global, multi-category communication strategies. • Proven track record of commanding poise, managing pressure, and successfully influencing audiences at the C-suite and VP level. • Exceptional written, verbal, and persuasive communication skills. • Strong business acumen and quantitative skills to research strategic issues, generate insights from complex market data, and translate them into actionable business recommendations. • Excellent people leadership skills with a demonstrated ability to attract, motivate, mentor, and performance-manage a world-class, growing team. • A natural relationship builder and proactive self-starter who values diverse input, stimulates candid dialogue, partners seamlessly across matrixed stakeholders, and maintains a positive attitude and sense of humor.

🏖️ Benefits

• competitive pay • generous time off • ample parental and wellness leave • healthcare • a retirement savings program • may participate in equity plan and corporate bonus plan • all roles generally eligible for health care insurance and paid personal time off

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