Senior HRBP Manager – GTM

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Logo of Twilio

Twilio

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Serve as trusted HR advisor to 1 SVP and 4 VPs across Industry Relations & Strategic Growth, Partners, and GTM Operations and Sales Enablement • Shape talent strategies supporting revenue enablement, partner ecosystem expansion, and organizational performance • Anticipate talent needs and capability gaps across global teams • Provide data-driven recommendations on organizational design, talent allocation, capability planning, and resourcing • Cultivate a high-performing, agile, and inclusive culture • Navigate workforce planning, AI adoption, and reorganizations • Coach senior leaders confidentially on strategic thinking, change management, and performance • Lead strategic workforce planning, skills gap analysis, and capability assessments • Evaluate talent pipelines, successor readiness, and critical skill needs • Design global organizational structures for operational efficiency and cross-functional agility • Develop succession planning, mobility strategies, and retention frameworks • Use HR analytics, predictive workforce modeling, and AI-enabled tools for workforce insights • Partner with the People Data Solutions & AI team to develop and scale AI-powered assistants and data orchestration frameworks • Translate complex data into narratives for executive decision-making • Drive adoption of HR programs, AI tools, and workforce strategies across distributed global teams • Provide guidance on employee relations, performance management, and compliance • Promote equity, inclusion, and belonging initiatives

🎯 Requirements

• 7+ years of HRBP or equivalent experience in fast-moving, global, high-growth technology organizations • Proven track record designing and executing talent strategies that drive business outcomes, improve performance, and enable growth • High-level understanding of GTM operating models, SaaS/CPaaS sales motion dynamics, enablement frameworks, and partner ecosystem strategies • Ability to influence senior leaders and provide data-driven recommendations • Experience navigating complex, cross-functional decision-making • Expertise in workforce planning, organizational design, leadership development, and talent retention strategies at scale • Strong skills in data, analytics, AI, and automation insights • Ability to operate in ambiguous, fast-paced environments and drive results across regions • Exceptional communication, coaching, and stakeholder management skills • Desired: experience leading HRBP strategy for global teams of 200+ employees across NAMER, APJ, LATAM, and EMEA • Desired: experience with AI adoption, GTM restructures, or enablement digital transformations • Desired: advanced analytics or people insights experience using AI or automation • Desired: experience advising executive leadership on complex workforce challenges

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program • Equity plan eligibility • Corporate bonus plan eligibility • Health care insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Volunteering and donation support

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