Senior Presales Engineer

🔥 12 minutes ago

🇺🇸 United States – Remote

💵 $109.8k - $152.4k / year

⏰ Full Time

🟠 Senior

🔍 Pre-sales Engineer

🦅 H1B Visa Sponsor

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Twilio

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Support sales of Twilio’s communications solutions as a Senior Solutions Engineer on the Digital Sales Communications team • Understand customers’ communications needs and guide them to technical solutions • Present and communicate complex technical topics to multiple audience levels • Build audience confidence through engaging storytelling and presentations • Support customer-facing delivery or consulting activities • Travel approximately 10% to connect in person with customers and colleagues • Participate in occasional in-person team gatherings, functional off-sites, or customer meetings

🎯 Requirements

• 5+ years pre-sales experience selling complex, technical products or 6+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting • Excellent communicator and presenter able to gain audience confidence • Engaging storyteller able to communicate complex topics to multiple levels of audience • Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution • Previous software development experience or working knowledge in one or more relevant technical areas • Bachelor’s and/or Master’s degree in a technical discipline or equivalent practical experience • Familiarity with cloud platforms and cloud application architecture is desired • Previous experience in Telecom, SIP, Contact Center, or Security is a plus • Experience with sales methodologies is desired • Ability to work remotely in the United States, excluding CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, and Washington DC • Approximately 10% travel anticipated

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program • Equity plan eligibility • Corporate bonus plan eligibility • Health care insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Commission eligibility • Support for employee volunteering and donation efforts

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