Scheduler

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $21 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Twin Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Twin Health is a company that focuses on improving the metabolic health of employees and health plan members by preventing and reversing chronic metabolic diseases. Utilizing proprietary Digital Twin AI technology, combined with smart devices, wearables, and a clinical care team, Twin Health provides personalized health recommendations. The solutions help in weight loss, lowering blood sugar levels, improving energy, mood, and sleep, and reducing dependency on costly medications by addressing the root causes of metabolic dysfunction. Their evidence-based programs deliver substantial health benefits, including considerable reduction in blood sugar levels, medication elimination, and overall metabolic health improvement, within six months.

📋 Description

• Coordinate and schedule member meetings with the care team via video conferencing • Manage member meeting timelines in a centralized database • Use Google Calendars and Twin’s EMR to schedule • Partner with practice management operations to refine and optimize scheduling processes, technology, and collateral • Track scheduling efforts in a centralized database and meet activity-based metrics • Support scheduling issues with leadership and product support • Maintain high-volume inbound and outbound correspondence with members • Manage high-volume scheduling and systematic lead management • Work modified schedules or after-hours when required • Perform additional duties as assigned

🎯 Requirements

• 1-3 years of experience in customer service and scheduling • Healthcare experience • Experience working remotely • Ability to navigate Google spreadsheets • Ability to handle a fast-paced environment with competing priorities • Ability to meet decided-upon scheduling activity benchmarks • Ability to work effectively in a virtual team environment • Strong interpersonal, customer relationship/partnership and influential skills • Excellent written and oral communication skills in English • Ability to strategically relate to and problem-solve with a diverse member-base • Measurable track record of customer service or scheduling success • College degree preferred

🏖️ Benefits

• A competitive compensation package in line with leading technology companies • A remote and accomplished global team • Opportunity for equity participation • Unlimited vacation with manager approval • 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents • 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family • Health Savings Account and Flexible Spending Account options • 401k retirement savings plan • High level of flexibility