Director, Partnerships – Operations

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

💰 Account Manager

👻 Ghost score 12%

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Tyfone, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2004

💳 Fintech

🤝 B2B

🏦 Banking

Fintech • B2B • Banking

Tyfone, Inc. is a leading provider of digital banking solutions, focusing on enhancing the banking experience for retail and business clients. Their innovative products, such as the nFinia platform and Instant Payment Xchange™ (IPX), empower financial institutions to streamline operations and provide exceptional customer service. With a commitment to collaboration and technological advancement, Tyfone aims to deliver transformative digital banking experiences that meet the needs of modern consumers.

📋 Description

• Own every fintech partnership end to end, including resellers, referral partners, vendors, and core, SSO, and SDK integration partners • Serve as owner, primary point of contact, and project manager for partners at business, technical, project, and executive levels • Monitor partner health through check-ins, QBRs, and scorecards; establish governance, roadmaps, SLAs, and escalation paths • Coordinate marketing, sales, engineering, delivery, and partner resources to maximize lead generation, booked deals, and successful implementations • Program-manage partner integrations, defining scope, managing dependencies, and meeting committed timelines • Oversee core banking, SSO, and SDK integrations connecting Nuuvia’s youth banking experience to financial institutions • Troubleshoot integration issues hands-on and own them through resolution • Manage new integration projects from initial discussion through launch • Grow shared-client pipeline through coordinated co-sell efforts and support high-value opportunities • Track renewals and at-risk accounts; drive expansion and cross-sell of Biz Kids and card management • Partner with Marketing on campaigns, marketplace listings, and ecosystem visibility • Identify, source, vet, negotiate, and activate new partner agreements • Manage referral, reseller, co-sell, and vendor contracts through execution with Finance and legal counsel • Secure inclusion in partner marketplaces and preferred-vendor programs • Build and formalize Nuuvia’s partner program, including tiering, engagement models, incentives, onboarding, and enablement • Create repeatable partner playbooks, processes, and tooling • Define and report KPIs for partner pipeline, revenue, integration delivery, retention, and ROI • Partner with Finance on forecasting, budgeting, and ROI analysis • Support business needs including presentations, process writing, and implementation calls

🎯 Requirements

• 7–10+ years in partnerships, alliances, partner operations, or business development within fintech, banking technology, or payments • Direct experience with core banking providers, digital banking platforms, or card and payments providers • Working technical fluency with APIs, core integrations, SSO, and SDKs, enough to follow a code change and ask Engineering the right questions • Proven track record of sourcing, vetting, negotiating, and activating referral, reseller, co-sell, or vendor agreements • Experience growing shared pipeline and driving renewals with community banks and credit unions • Strong negotiation, problem-solving, and executive communication skills • Self-starter who works well with little structure and takes ownership from strategy through execution • Bachelor’s degree in business, finance, technology, or a related field (desired) • Experience as a program manager or technical program manager on multi-party integrations • Experience building a partner program from scratch in a VC- or PE-backed, growth-stage company • Familiarity with digital banking, financial literacy, or consumer deposit products

🏖️ Benefits

• Competitive salary and bonus structure • Comprehensive benefits package including health, dental, and 401(k) • Dynamic work environment with passionate, driven colleagues • A visible, high-impact role building Nuuvia’s partner ecosystem • Opportunity to shape the future of youth banking

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