Director, Project Management, Talent & Delivery Excellence

🕒 August 18

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👷‍♀️ Project Manager

👻 Ghost score 39%

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UBC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

🏥 Healthcare

💼 Consulting

🧬 Biotechnology

Healthcare • Consulting • Biotechnology

UBC is a company dedicated to improving patient outcomes by connecting specialty therapies to patients in need. They provide modern and customized solutions focusing on access, safety, and evidence generation for biopharmaceutical products. UBC specializes in evidence development, risk management, and patient access, utilizing real-world data and innovative technologies to optimize the healthcare journey and ensure effective medication use.

📋 Description

• Lead, develop, and optimize a team of Clinical Project Managers supporting clinical studies and observational research programs across Evidence Development Solutions • Directly manage Clinical Project Managers, including hiring, onboarding, coaching, performance reviews, career development, and succession planning • Set and manage performance expectations against KPIs including milestones, budget, quality, client satisfaction, revenue, utilization, and retention • Manage operational health through resource allocation, contingency planning, utilization discipline, performance management, and talent development • Enforce process discipline, SOP compliance, and consistent use of Planisware, CTMS, and financial trackers • Build a high-functioning team culture focused on ownership, accountability, and continuous improvement • Lead performance improvement plans and disciplinary actions with HR when required • Develop resource allocation strategies matching project-management capacity to portfolio demand • Manage utilization, leave coverage, unplanned attrition, portfolio surges, and concentration risk • Drive adoption of SOPs, RACI, governance frameworks, enterprise QMS, and inspection-readiness practices • Participate in Project Review processes to identify risks, coach PMs, reinforce standards, and drive corrective actions • Ensure accurate Planisware milestone, baseline, and financial forecast updates • Partner with Quality Assurance on CAPA execution, audit response, and SOP improvement • Represent UBC in governance meetings, business reviews, and escalation calls as needed • Ensure executive-ready client and internal status reporting • Partner with Data Management, Clinical Operations, Biostatistics, Medical Writing, Regulatory, and Site Management leaders to resolve resourcing, quality, and delivery issues • Collaborate with HR, Finance, and Segment leadership on organizational design, compensation planning, and capacity forecasting • Manage approximately 10–15 direct reports, including Senior Project Managers and Project Managers

🎯 Requirements

• Bachelor's degree in a life science, health science, or related field required • Minimum 10 years of clinical project management experience in a CRO, pharmaceutical, or biotech setting • At least 5 years of direct people management experience • Demonstrated track record of leading teams delivering full-service clinical trials and/or post-authorization safety studies (PASS), registries, and RWE programs • Proven ability to lead teams accountable for revenue delivery, margin management, and change order execution across a portfolio • Deep expertise in project management methodology, resource planning, risk management, and contingency planning • Strong command of enterprise delivery systems (Planisware, CTMS, financial forecasting tools) and productivity platforms (SharePoint, Teams, Excel, Copilot) • Experience with regulatory inspection readiness (FDA, EMA, Health Canada) and GCP/ICH standards • Executive-level written and verbal communication skills; ability to synthesize complex issues into clear decisions and recommendations • Demonstrated ability to hold teams accountable to KPIs while developing talent and sustaining engagement • Comfort operating in a matrixed, global environment across US and European teams • PMP or equivalent certification preferred

🏖️ Benefits

• Remote opportunities • Competitive salaries • Growth opportunities for promotion • 401K with company match • Tuition reimbursement (after 90 days of employment) • Flexible work environment • Discretionary PTO (Paid Time Off) • Paid Holidays • Employee assistance programs • Medical, Dental, and vision coverage • HSA/FSA • Telemedicine (Virtual doctor appointments) • Wellness program • Adoption assistance • Short-term disability (after 90 days of employment) • Long-term disability • Life insurance • Discount programs