Learning Specialist

🔥 0 minutes ago

🐊 Florida, Missouri – Remote

🐊 Florida – Remote 🏰 Missouri – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

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• No salary listed.

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UBC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

🏥 Healthcare

💼 Consulting

🧬 Biotechnology

Healthcare • Consulting • Biotechnology

UBC is a company dedicated to improving patient outcomes by connecting specialty therapies to patients in need. They provide modern and customized solutions focusing on access, safety, and evidence generation for biopharmaceutical products. UBC specializes in evidence development, risk management, and patient access, utilizing real-world data and innovative technologies to optimize the healthcare journey and ensure effective medication use.

📋 Description

• Design and create Facilitator Guides, Participant Workbooks, Job Aids, Exercises, Coaching Guides, blended learning solutions, and e-learning modules • Design and create knowledge resources for front line staff • Assess, evaluate, and develop existing and new training programs and materials • Facilitate classroom and virtual training from onboarding through continued development and refresher training • Create client-facing training curricula and schedules • Onboard employees and contingent workers • Develop and deliver standardized system and process training • Travel to other UBC sites and/or client-hosted locations as needed • Consult with participants and management to evaluate training impact • Review quality and performance records to identify retraining needs • Respond to training requests from leadership or quality teams • Update training programs and materials for system and process changes • Deliver customized program training and administer practical exercises • Document and maintain training records and documentation • Research, author, publish, and maintain process-related documents using KMS, MS Word, Dreamweaver, Flare, and other authoring tools • Collaborate with departments, Business Owners, and SMEs to document procedures and translate business needs into user instructions • Support documentation-flow and storage improvements and training-related SOP revisions • Collaborate and cross-train with the Learning team • Build partnerships with internal and external clients to identify competency and knowledge needs • Develop learning content aligned with procedures, compliance, SOPs, and knowledge requirements • Work with internal clients and IT on system builds, UAT testing, needs assessment, and interactive learning solutions • Support strategic initiatives and enhancements from a learning perspective • Manage cross-functional processes to ensure timely delivery of training programs • Participate in projects with business partners, Directors, and Managers • Monitor developments in training and instructional design and recommend curriculum modifications • Solve complex problems and provide solutions to difficult technical issues • Develop and maintain expert knowledge of critical tools and learning requirements • Participate in in-person and virtual meetings and events

🎯 Requirements

• Bachelor’s degree in business, training or related field or equivalent work experience • 3-5 years relevant experience or Master’s degree • Certification in facilitation, adult learning, project management experience preferred • Ability to motivate employees, provide thought leadership and forward thinking • Demonstrated ability to meet multiple deadlines and manage heavy workload • Strong organizational skills, detail oriented and ability to multi-task • Strong focus on Patient & Client Satisfaction • Strong prioritization skills, able to handle multiple projects at once • Excellent presentation, facilitation and communication (verbal and written) skills • Proficient knowledge of Microsoft package, particularly on Word, Excel and PowerPoint • Proven ability to develop supporting documentation • Understanding of adult learning principles and techniques • Excellent internal and external customer service skills • Experience with e-learning authoring tools, HTML expert, knowledge management tools preferred • Experience in conducting needs analysis and operations application functionality preferred • Ability to identify customized strategies and tactics for success in training delivery • Able to problem solve and think analytically • Ability to travel as needed • Actively participates in in-person and virtual meetings/events (internal and external)

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